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租户关系专员

Wuxi, Jiangsu Sales & Commercial Full Time

Job description

WHO YOU ARE

• Previous track records all aspects of income generation life – cycle.
• Previous experience in document management.
• Previous successful experience in all aspects of operational and commercial activities of shopping centre, retail, hospitality or service industry.
• Previous successful track record in Commercial activities
• Proven track record on building strategic long-term partnership in a change environment.
• Strong interpersonal and negotiation skills

A DAY IN YOUR LIFE WITH US

· In cooperation with Partner Relationship Manager drive the development, implementation and follow-up of the long-term Leasing strategy for the Meeting Place. Ensure that the Leasing Strategy reflects the business priorities and customer needs, as well as uniqueness of the Meeting Place and is consistent with the defined customer journey.
· Drive Income part Budget/Estimations planning processes together with Partner Relationship Manager
· Engage with our partners to improve the sustainability performance of the Meeting place (including fit out, operations and community engagement), communicate the vision and benefits of our sustainability agenda and encourage partners to inspire & enable our visitors to lead more healthy and sustainable lifestyles.
· Drive visitation to IKEA and secure sustainable cross-visitation and spontaneous visitation to IKEA Store being together and acting as a one team within the responsibilities
· In close cooperation with people in the centre’s manager/leader create a great place to work for tenants & other commercial partners working in the by implementing competence development activities, learning offer, creating tenants & partners space
· Support partners with on boarding, re-location & re-clustering being responsible for control of tenants move-in, move-out and fit out processes
· Manage the day to day relationship with partners, ensuring that operational issues are addressed to the relevant function in the meeting place and take control over the status. Ensure that all documentation related to partners is updated and compliant. Manage the flow of contract signing with our partners, from the signing of the contract to the archiving.
· Analyse competitors (including Meeting places) and city activities, actively seek innovative ideas, find and implement best practices and create unique events in terms of commercial offers & partners, local brands and rising stars.
· Together with the Partner Relationship manager ensure that all the information regarding the centre’s performance (Management report, footfall, Sales, etc), as well as the Partners (rent discounts, Break clauses, operational incidents) is being reported accordingly and the information is readily available when necessary.

TOGETHER AS A TEAM