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Sales Co-worker P/T - Windsor Pick Up and Order Point x4

Windsor, Ontario Sales & Commercial Part Time

Job description


ABOUT THE JOB
  • Provide a positive customer service experience in the Furniture Pick-Up area to strengthen IKEA’s position as the best home furnishing store

** PLEASE NOTE THIS IS A 6 MONTH SHORT TERM ASSIGNMENT**



YOUR ASSIGNMENT
Your tasks will include:
  • Provide customers with accurate product information by determining their needs, offering solutions, alternatives and add on sales that meet these needs and contribute to your department’s sales goals.
  • Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution.
  • Use available resources to educated yourself on product features, services and customer interaction skills
  • Check and verify customer orders to ensure the contents of the order are accurate
  • Work with logistics co-workers to ensure that customer orders are complete
  • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
  • Assume responsibility for other tasks and projects as they occur
  • Maintain BASIC ACTIONS in your department, focusing on mechanical sales and "In Shape as New", always operating at IKEA Commercial Review standards
  • Update yourself on the stock supply situation in your department at the start of each shift and sales steer to what is available today

YOUR PROFILE
Your knowledge, skills and experience include:
  • Proactive and courteous customer approach
  • Good communication skills
  • Willingness to share your knowledge and learning
  • Problem-solving skills
  • Computer aptitude
  • Interest in home furnishings
  • Ability to lift 100 lbs. (50 kg) on a regular basis and operate a pallet jack

YOUR WORKPLACE
  • High volume, fast-paced retail environment

YOUR BUSINESS PARTNERS:

Reports to: Commercial Manager PUOP

GROWING TOGETHER
IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us. #INDallCA