• Minimum 3 years’ experience in data analysis, developing metrics and projections based on analysis results • Well-grounded knowledge in commercial property business: operations, investment process, tenants performance, sales and visitation analysis, community and marketing • Understanding of data science, new technologies, analytics and their wide ranging application in business context • Proven track record in delivering under time pressure • Accurate • Punctual • Team player • Strong and well proven collaboration skills • Quick learner • Good communication skills in English, both written and spoken • Computer/smart device literate, tech savvy • Expert in Excel
• Provide relevant, user-friendly business information, securing competence in Meeting Places to allow for analysis and understanding of performance and support making optimal decisions. • Responsible for detailed analysis on customer behaviour and habits based on external data from the market. Maximizing of usage of existing and new data. Support in the development of ways of targeted communication with customers. • Defining and analyzing customer insights using existing and developing new surveys. • Perform data analysis to identify trends, present it in an understandable and actionable manner, assist Meeting Place Management Team to identify opportunities and potential risks, in order to develop action plans. • Perform and provide multidimensional data analysis based on commercial and financial data available (including visitation, sales, conversion trends, income, costs interdependency) to ensure clear understanding of current MP performance status and support possible action plans development. • Jointly with IKEA analyse store visitation / conversion trends and its interdependency with MP activities to create a basis for actions with the aim of driving visitation to IKEA. • Perform tenants sales analysing (by categories, throughout Ingka portfolio) to ensure clear OCR understanding, relevant commercial conditions implementing, maximizing TNR, and protect INGKA from low performance risks and possible frauds. • Support Meeting Place Manager with local budget and budget follow-up coordination. • Support Meeting Place Manager on local budget scenario planning to analyse the risks and possibilities of MP performance, considering local market trends, giving a base for actions planning for MP management team. • Support Meeting Place Manager on business case related data analyses. • Support Meeting Place Manager on business planning. • Support in the development and tracking of KPIs for Marketing and Community campaigns. • Co-operates with local Business Navigation team and with other teams of a Meeting Place and Facility Management to accomplish common goals.
ABOUT THIS WORK AREA
To drive data-based Meeting Place performance and culture, to maximise the use of existing information and data, to support Meeting Place Team in day-to-day navigation through available data, analytics and business insights by working together with the MP Management Team and other stakeholders in the organization. Through this, the function contributes to profitable growth, better decision making as well as a strengthened performance culture.