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Shopkeeper

Singapore Sales & Commercial Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.


Job description
  • Reporting to the Core Area Leader, you lead your team in developing the IKEA business and your respective HFB (Home Furnishing Business).
  • You come up with business and action plans for your responsible areas, and manage resource effectively.  
  • You optimize sales and profitability, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
  • You act quickly on commercial opportunities and customer feedback, keeping an active eye on competition and take appropriate action when necessary and communicate with your matrix partner in the Service Office.
  • You secure and develop our customer base through effective range presentation and sales steering, thereby ensuring an inspiring and enjoyable shopping experience for all IKEA visitors.
  • As a leader, you are also to lead and develop your team by providing coaching and regular engagement.

Qualification
  • You have at least 5 years of experience in a fast-paced retail industry and in an commercial environment
  • You have an interest in home furnishing and people’s everyday life at home
  • You are self-motivated, analytical, and good at implementing commercial strategies, and guiding your team towards sales maximization.
  • You have a proven ability to work as part of a team and actively selling through understanding your customers and their needs.
  • You are a problem solver and decision maker, good at prioritizing and organizing your work and the work of others efficiently in a fast-paced retail environment.
  • You are a strong and effective communicator; multi-tasking is second nature to you in the course of working with co-workers of all levels, both within and outside IKEA.
  • You have strong leadership capabilities and able to guide, coach and lead a team of co-workers to excel as Sales Associates.