The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
ABOUT THE JOB Reporting to the Shopkeeper of the respective Home Furnishing Business, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction and ensures the IKEA basic merchandising standards are in place to give customers a positive shopping experience.
YOUR ASSIGNMENT Your tasks will include:
You ensure high level of customers’ satisfaction by assessing customers’ needs and provide information and assistance when required
You ensure the respective home furnishing business area are clean, tidy, items are on displayed, priced and fully stocked to provide an easy shopping experience for the customers
You forecast sales and adjust sales space capacities to secure high stock availability
You actively steered the top selling and prioritized products to maximize sales
You continuously keep yourself updated on the home furnishing products and in-store services and promotions to help customers make informed choices
You are outgoing, enjoy interacting with customers and have a passion to provide excellent customer service
You are independent, self-motivated and willing to roll up your sleeves and the job done
You have strong communication and interpersonal skills with basic knowledge of PC
You are physically fit to handle physical work and long hours of standing
You are able to commit to working on rotating shift (20 hours per week), including weekdays, weekends and public holidays