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IKEA for Business Leader

Shenzhen, Guangdong - Explore location Sales & Commercial Full Time

Job description

WHAT YOU'LL NEED TO HAVE

• Deep knowledge of the local market, our
consumers and specifically business customers
and their needs.
• Broad knowledge of businesses, business trends
and office trends.
• Wide knowledge of the IKEA product range and
services across all HFBs
• Good understanding of local rules and
regulations furnishing businesses within all
segments
• Strong knowledge of competitors in the local
market
• Broad understand of the IKEA supply chain and
the challenges this can create for the business
customers shopping with IKEA
• Deep understanding of the Business Customer
Experience maps and how to influence each step
of the customers journey.

YOUR RESPONSIBILITIES

• Lead the IKEA for Business team, develop, coach and challenge your co-workers to grow and perform.
• Create the IKEA for Business action plan to deliver to the market business plan with input from key stakeholders.
• Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve
performance
• Create a convenient and professional meeting with the customer in your market , both online and offline
• Build long-lasting relationships with local business communities and actively spread the awareness of IKEA as a brand
and partner for business in your local market.
• Understand the market P&L and the influence your department has on the financial results.
• Present and sell larger projects to the customers stakeholder/management group
• Create sales quotations, follow-up on customer journeys and see projects to completion

ABOUT THIS WORK AREA

We deliver sustainable, extraordinary growth by
creating a unique, inspiring and convenient
meeting with the customers. We deliver a
multichannel experience that adds value to the
many people and inspires a home furnishing
movement.