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Customs Operation Support Center Asia Pacific Manager

Shanghai, Shanghai Municipality Logistics & Supply Chain Full Time

Job description

Company description

IKEA Supply China (“ISCN”) is the wholesale business unit buying IKEA goods from Suppliers and selling to retailers in Asia Pacific region, comparable to IKEA Supply AG.  As a unit equipped with finance, legal, risk, compensation & benefit, corporate communication specialists, ISCN also provides common/shared services to all Inter IKEA business units and sites in China.

Job description

About the job:

Purpose of the function:

  • To secure a well functioning  import and export process
  • To support our strategic goal of having products available when customers want it.
  • To secure a well designed import and export process that supports the core process in supplying and thereby contribute to total lowest cost.
  • To secure that we are conducting our business in compliance with internal and external rule and regulations.

Purpose of the job:

  • To ensure that centralized import activities are organized in an optimal way for accuracy, efficiency and internal control.
  • To lead business and people together at the customs operation support center

Your Assignment:

  • Manage centralized import activities in compliance with internal and external regulations and with a high level of internal control
  • Ensure efficient and reliable handling of central customs related documents,  certificates and declaration data.
  • Secure the operation KPI's and communicate in the organization as well as monitor the state
  • Continuously improve the customs process in daily operation and contribute the insights of improvement to supply chain operation and other relevant stakeholders
  • Actively identify and manage risks related to import and export operation
  • Define COSC annual business plan and deliver the result
  • Contribute to regional/global development for example expansion, new business and other projects
  • Secure efficient COSC support during the internal and external audits
  • Contribute to global COSC forum
  • Lead and develop the COSC organization and people competence


Your Profile:

A. Job-Specific Knowledge

  • Previous experience of import and export from global environment
  • High level of communication and negotiation skill
  • Good knowledge of supply chain operations
  • Proven ability to lead and inspire people
  • Fluency in English (Written and oral)

B. Motivation

  • Keen interest in import and export as well as supply chain operations
  • Enjoying working with people and motivated by developing people
  • Eager to work in a global environment and to accept and take advantage of diversity
  • Eager to drive change and find optimal solutions
  • Eager to learn, keen on details , willingness to know "why"
  • Enjoying working in a fast growing company and facing challenges arising from subsequent growth

C. Capabilities

Job-Specific Capabilities

  • Set clear goal to the team and co-workers and deliver the result as the commitment.
  • Create a sense of togetherness , belonging and trust in team
  • Be a good role model of the Ikea values
  • Build the trust in stakeholders to grow business together
  • A big view of team and business development

Leadership Key Roles

  • Leading
  • Managing
  • Coaching
  • Mentoring

Leadership Capabilities

  • Develop the business and deliver results
  • Lead and develop people
  • Inspire and clarify
  • Create togetherness
  • Find better ways
  • Enable change 

More Information

You have:

A. Essential For Particular Job

  • Good knowledge and experience of import/export operation min.5 years
  • High level communication skill
  • Tactical and operational thinking way
  • Good knowledge of Supply chain operation
  • Fluency in English (written and wording)

B. Preferred From Externals

  • Experience of AP customs operation
  • Bonded operation experience is a plus
  • Working experience in international company
  • 5 years experience of leading people
  • University degree or equivalent working experience

C. Preferred From Internals

  • Good knowledge of IKEA supply chain operation
  • At least 5 years experience of leading people
  • Role model of IKEA value
  • Drive business with strong self-motivation
  • High level of communications skill