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Country Home Furnishing & Retail Design Manager

Shanghai, Shanghai Municipality - Explore location Sales & Commercial Full Time

Job description


'- Formal qualifications in Interior Design, Architecture, Communication, Marketing, or specific IKEA relevant training.
- Minimum 10 years of experience working in HF&RD (previously known as Communication & Interior Design – Com&in)
- Minimum 10 years of experience in leading and managing leaders and teams with different disciplines within the HF&RD function Proven customer and consumer-focused mind-set Experience from retail, preferably home furnishing sector
- Experience of strategic business planning Experience of multi-channel customer experience
- Experience from managing change in a complex business environment
- Preferred: Knowledge of IKEA brand, culture, values and way of working


'- Responsible for managing resources (people and money): Responsible for people planning within HF&RD. Coordinating and Planning Interior, Graphic and Shop Designer activities, as well as Support in External Marketing Events (running activities, re-furbishing and support to Expansion – as needed). Develop functional budget, ensure approval, forecasting, follow up and coordination with Commercial Manager to secure country goals and functional goals are covered
- Responsible for positioning IKEA as a key home furnishing influencer in the local market and be a spokesperson for the home furnishing movement to internal and external partners
- Secure the distinctiveness of the brand through the HF knowledge, HF solutions & HF experience across all meeting points
- Act as a member of the Commercial Management Team and proactively contribute to the country business plan, commercial strategy and commercial calendar process
- Contribute to the growth agenda through the specific knowledge and insights about Home Furnishing and Life at Home
- Secure the integrated multichannel executions/output of the function and that solutions across channels drive inspiration and commerciality (in close cooperation with Selling and Marketing), in order to deliver to the business goals
- Lead the Functional Reviews process and secure assessment of results to drive performance
- Lead, coach and develop a high performing HF&RD team that will strongly contribute to reach the common goals (e.g. growth, profitability, brand positioning, customer experience). Lead the transformation of the HF&RD function in the country
- Lead, support and develop the competence of the HF&RD Managers in Stores through Matrix relationship
- Actively foster the interdependent leadership and active cooperation across all functions and units, within and outside Commercial, to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Expansion, Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
- Take the lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered


We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.