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Customs Specialist

Shah Alam, Selangor Logistics & Supply Chain Full Time

Job description

Company description

The establishment of IKEA Supply (Malaysia) Sdn Bhd (ISMY) is to support/drive improvement in the current and future Logistics/Distribution Network within Asia Pacific (AP). The organization will supply full range of IKEA products from High Flow and Low Flow goods to South East Asia (SEA) market including Malaysia, Singapore, Thailand, India and future new markets within the region.

We are strategically located at Port Klang, near Kuala Lumpur to cater for an efficient goods flow with minimum lead time for the inbound flow.

Job description

About the job

Contribute to the customs and quarantine operations by actively establishing, optimizing operation infrastructure and processes. To coordinate both internal and external stakeholders across supply chains, to fulfill the function goal of availability, low cost and compliance.

Main tasks will be to:

  • Establish new and optimize existing inbound, import and export customs and operation process relevant to permit issuing agencies for availability and lower cost
  • Maintain local customs database and coordinate tariff usage in connection with Malaysia Customs authorities
  • Handle direct import process and bonded customs operation & management
  • Handle FTA application and utilization with authorities and stakeholders
  • Insight of business change and raise business requests towards system solution
  • Manage broker performance in daily work and monitor customs operation KPI
  • Be involved in customs broker cost budgeting and follow-up cost
  • Coordinate customs audit/inquiries/report to IKEA legal entities
  • Secure customs operation compliance within country specific rules & regulations
  • Monitor and apply customs & OGA relevant certificate/permit.


In addition to your several years of experience, we see that you have:

  • Solid knowledge in customs and trade area
  • Good compliance awareness
  • Good knowledge in supply chain/logistics
  • Good understanding of government policies and regulations
  • Excellent communication, negotiation and influence skills with internal and external parties.
  • Proven problem solving skills
  • Broker and agent management
  • Good oral and written skill in both English and locallanguage
  • University level or equivalent education background
  • At least 3 years working experience in import or export or customs or trade related areas

More Information

This permanent assignment will be based at our temporary management office at Kota Kemuning during the establishment period and to be relocated to the new Distribution Centre in Pulau Indah, Port Klang, Malaysia in year 2020. This position is open for Malaysians only.