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Sales Establishment Leader

Santiago, Santiago Metropolitan - Explore location Sales & Commercial Full Time

Job description

Position: Sales Establishment Leader

Direct Report: Regional Sales Manager

Based On: IKEA Service Office Santiago, Chile

Company: IKSO Franchise 


Responsible to lead and represent Sales function in all Customer Meeting point establishment and other projects. Play a lead role in briefing, planning and compilation of design specifications. Secure a successful implementation that meets IKEA conceptual standards, optimal commerciality and operational readiness within the time plan and budgets.

Purpose of the Role: 

  • Ensure a strong commercial execution of the briefing documentation.
  • Provide functional expertise of the assigned sales area using coaching to leaders and co-workers throughout all phases of the project.
  • Secure the sales and commercial priorities are implemented in the Customer Meeting Point, to reach agreed goals and KPIs for the CMP.
  • Contribute to a smooth shopping experience with an end to end approach.
  • Secure an understanding of all standards, working methods and tools to ensure continues improvements in ways of working and return of investments. 
  • Contribute to deliver agreed results for multiple projects.

  • Contribute to regular progress reports to the key stakeholders and Commercial Team and act on deviations.
  • Organise checkpoints and sign offs with involved stakeholders.
  • Development of best practices.
  • Stay updated with the IKEA concept, mandatories, functional review and legal standards. 
  • Support in sales needs for the function as required.
  • Be co-ordinated among all functions with expansion and establishment department

Core Competences, Capabilities and Motivation:

Knowledge of

  • IKEA Establishment process. 
  • IKEA way of selling and working home furnishing.
  • Sales areas of responsibilities; Sales steering, Product & Price communication, mandatories and functional review.
  • Consumers, market insights and shopping behaviors.
  • How to create a unique imagine for IKEA in the many peoples mind.

Capability to

  • Project management and demonstrate leadership skills.
  • Coaching and leading people to create engagement and commitment for plans.
  • Organize and prioritize to make efficient use of time available.
  • Work with the bigger picture and securing the small details.
  • Communicate verbally, visually and in writing.
  • Make things happen by championing flexibility, speed and simplicity. 

Motivated by

  • Transfer of knowledge in everyday tasks to establish knowledge in colleagues. 
  • Passionate about the behaviours and life at home of the many people and the trends that influence them.
  • Passion for selling, reaching goals and getting the best for IKEA customers.
  • Enjoy working in a fast-paced and future oriented environment.
  • Enjoy the required travels to the project build ups.
  • Motivated to work agile and being open to the change
  • Share and live the IKEA culture and values.

Relevant work experience or educational background

  • Sales responsibilities within IKEA Establishment process.
  • Project leadership with focus on planning and implementations.
  • Fluent in English, both written and spoken