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Directeur Ventes - Meubles

Saint-Laurent, Quebec Sales & Commercial Full Time

Job description

WHO YOU ARE

You have, among others, the following knowledge, skills and experiences: • Five years minimum experience in management at IKEA, including three years on sale • Passionate about selling • Strong interest in interior furnishing • Very good merchandising skills and sales orientation knowledge • Recognized chef qualities • Enthusiasm to share knowledge and know-how • Excellent communication skills • Skill in strategy, analysis and tactics • Ability to deepen, quickly, his knowledge of competition and the local market • Strong ability to establish cooperation networks • Good knowledge of the Office suite • Bilingualism required - French and English

YOUR RESPONSIBILITIES

•Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me? •Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy. •Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizes sales and generates sustained long-term profitability. •Secure successful implementation of country priorities and the sharing and implementing of good solutions. •Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers. •Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels. •Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels. •Follow up your financial goals, KPIs and costs, and act on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups. •Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Identify and develop the many talents within the department to secure succession planning. •Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.

ABOUT THIS WORK AREA

IKEA has been recognized by Forbes magazine as one of the best employers in Canada. Here are some of the many things that make IKEA a great place to work: • Industry-leading compensation and benefits, an employee discount program, an employee-free purchase plan, and nutritious, subsidized meals • A group insurance plan paid 100% by the employer, the Tack! and the group RRSP contribution program • The opportunity for all employees to learn, grow and advance in their careers at IKEA

WORKING ENVIRONMENT AND AVAILABILITY • High volume retail trade and fast pace of work. • Work schedule of 40 hours per week. • Be available 3 nights a week and weekends. However, IKEA is committed to not having you work more than 2 nights a week or more than 26 weekends a year. • Occasional trips at home and abroad