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Collaborateurs-trices Ventes Chambre à coucher

Saint-Laurent, Quebec Sales & Commercial Part Time

Job description


Business-minded and result-driven with a customer focus. Experience of working in a customer- and commercial-oriented business. Confident in approaching and talking to people in a proactive manner. Interest in people’s everyday life at home and home furnishing. Enthusiastic and able to work with others in a team. Open to change/highly flexibility. Ability to take personal initiatives. Excellent attention to detail. Ability to prioritise and organise your own work to make efficient use of the time available. Experience of working in a customer-focused service industry. Experience of working in a fast-paced environment. Experience of actively selling through understanding customers and their needs.


You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations. You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet. You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience. You convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues. You understand the store and department action plans. You take responsibility for your department goals and know how you contribute. You actively offer all the services available in the IKEA store to help customers make informed choices, whichresults in a better shopping experience for them. You lead and/or support the implementation of planned commercial activities involving your department throughout the store. You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag). You demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability. You are familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.


To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability. To create satisfied customers in an efficient and effective way by using all media and sales channels available in order to attract and encourage more customers to visit more often and buy more. This is achieved by optimising the sales priorities using commercial activities and securing the right forecasts for the total IKEA offer. The main responsibilities are to ensure satisfied customers, develop and execute sales steering and selling the IKEA way.

Bilingual candidat Must be available on weekends and evenings IKEA Montreal internal candidates will be considered in priority