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Chef de service Soutien aux ventes et à l'approvionnement

Saint-Laurent, Quebec Logistics & Supply Chain Full Time

Job description


Understanding of budget, cost and key performance measurement used to plan, follow up and steer the business. Skilled in creating an efficient and cost effective commercial performance. Highly analytical skills. Understand the business plan process in the store. Understand and actively use all IKEA manuals; build your competence based on the manuals In-Store Logistics and Retail Supply Integration the IKEA way. Numerical skills. Understand sales steering and how to optimise store capacity and secure availability.


Lead the Sales and Supply Support team and work with the country Retail Supply Integration team to secure highest possible goods availability in partnership with the commercial team considering country positioning campaigns, commercial calendar and local store activities. Secure an efficient and precise range management process for the store. Work actively with the commercial team with the range change process, led by the commercial team, by providing information regarding sales space parameters, expected sales starts, quantity and remaining outgoing quantities. Maximize a successfull replenishment by driving the actions of forecasting and ordering in line with the commercial calendar. Work actively together with the Goods Flow Manager in analysing stock discrepancies as part of the inventory management process. Support the Logistics Manager and Business Navigation Manager with the analysis of stock discrepancies as part of the inventory management process. Contribute to the Store Business Plan and Logistics Action Plan and ensure implementation of agreed logistics actions in the store business plan within the Sales and Supply Support team. Set goals based on agreed KPIs and monitor the Sales and Supply Support teams performance against agreed goals, adapting and taking action accordingly.


We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!