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Chef de service aux opérations logistiques internes

Saint-Laurent, Quebec Logistics & Supply Chain Full Time

Job description


• A proven record of successful leadership. • Ability to lead based on performing and delivering while learning and developing. • Ability to build trust and communicate in a clear and targeted way with different people in various situations. • Ability to manage a high-volume and vibrant retail environment. Ability to make things happen with flexibility, speed and simplicity. • Ability to manage operational performance while considering tactical plans. • Ability to work during early and the late hours of the day.


• Lead the store goods flow team and work with the country In-store Logistics and the store commercial team to secure the highest goods availability for customers at all times and at the lowest possible cost. • Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan. • Ensure the agreed logistics actions from the store business plan are implemented in the goods flow process. • Secure the quality of products, merchandising, stock accuracy and customer shopping experience in the store. • Secure correct usage of short- and mid-term capacity needs by creating operating capacity through space optimisation using available working methods and routines. • Work closely with the Sales and Supply Support Manager to secure a common short- and mid-term capacity plan by adjusting the supply to the store in order to maximise efficient logistics operations with the right balance in smooth incoming volume. • Identify, recruit and develop the many talents in the goods flow team to secure succession planning. • Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team. • Ensure that the goods flow team works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment. • Secure an efficient goods flow process in the store, including adherence to the Global Service Protocol. • Contribute to the lowest possible costs by addressing root causes and taking actions to correct inefficiencies and find better ways of working. • Contribute to positioning IKEA retailers and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmental way.


• The IKEA values truly reflect personal values. • Interested in home furnishing, people's life at home, and the IKEA product range. • A passion for developing people and talent. • Driven to exceed goals through people. • A passion for logistics and working in a fast-paced and constantly changing retail environment


We are looking for bilingual candidate in english and french, available to work on nights and week end. Candidates from Montreal store will be considered first.