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Chef d'équipe recouvrement

Saint-Laurent, Quebec Sustainability Full Time

Job description


Pro-active and analytical with a focus on identifying root causes and taking the lead in reaching better ways of working within the recovery and quality processes. Ability to relate the work of the Recovery department to quality and sustainability. Good operational understanding and logical thinking. Good communication, interpersonal and influencing skills Ability to lead business through people by demonstrating high leadership capabilities.


Co-operate across functions to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability and quality. Identify and develop needs, potential growth and improvements for efficient ways of working through co- operation within the store. Contribute to the business plan within the store by delivering the department action plan. Set goals, measurements and constantly strive for improving the ability of the store to perform daily tasks inaccordance with set rules and guidelines, and find the best working methods for preventing costs and optimising revenue while keeping the bottom-line profit in mind. Implement and continuously ensure optimal usage of common working methods, processes and tools related tothe Recovery process. Stay aware of daily needs and challenges through interactions with dependent functions, the Business Navigation & Operations Manager and the national recovery and quality matrix.Secure sustainable ways of working throughout the whole recovery process Identify and develop the many talents within the Recovery department to secure succession planning. Contribute in the national recovery and quality matrix to enable knowledge and competence sharing betweenstores

Bilingual candidate available to work on night and week end. Candidate from Montreal store will be considered first.