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Sales Team Leader – Cooking, Eating & Home Décor

Richmond, British Columbia Sales & Commercial Full Time

Job description




Your Purpose
I am a strong leader who drives the business through people, I contribute to the growth and long term profitability of the IKEA store through systems and methods that optimize sales priorities, offer great customer service and maximize process efficiencies.

Your Assignment
  • A leader who leads by example, able to drive the business while establishing trustful relationships and commitments with coworkers across all levels of the organization
  • Foster cooperation across functions and departments to ensure everyone understands and contributes to the store sales goals
  • Identify and develop the many talents within your coworker team
  • See the business through the customers eyes and have a customer first guiding principle
  • You take full responsibility for your business, end to end, ensuring priced, clean, well assembled and available products
  • Work with the Shopkeeper to set goals and strive to improve the ability of the store to perform daily tasks in accordance with set rules and guidelines.
  • Find the best working methods to optimize revenue and the IKEA shopping experience using good examples and proven solutions
  • Execute meaningful actions based on the outcome of key performance indicators
  • You are quick to identify commercial opportunities and changing availability of products and proactively act to restore commerciality of your store
  • You and your team are familiar with tools and resources to actively sales steer to prioritized products
  • Together with your shopkeeper you take full responsibility for your department goals and ensure your action plan is in place and communicated clearly to all coworkers, you define your individual contribution and goals for delivering the departments business plan

You Have/Are
  • Proven experience in leading and developing people
  • Business minded and result-driven with a customer focus
  • Self-reliant with a proven ability to work as part of a team as well as independently
  • Active selling through understanding the customer
  • Experience creating and implementing plans, setting budgets and following up on goals
  • Solution oriented with both people and business
  • Able to take responsibility and delegate when necessary
  • Enjoy working in a fast paced and future oriented environment
  • Able to prioritize and organize your and your coworkers work to make efficient use of time
  • Good understanding of your key performance indicators
  • Fluent in English (written and verbal skills)
  • Available days, evenings and weekends as business needs require
  • Computer literacy
  • Able to participate in and assign tasks as needed to ensure the daily maintenance of the department

Your Availability & Work Week
  • Must be available to work days, evenings, and weekends (open availability)
  • Your work week as a full-time co-worker is five (5) days a week.
  • You will be off for fifty percent (50%) of the weekend – Saturday or Sunday – depending on the needs of the business.
  • You will be scheduled for a minimum of two (2) closing shifts per week.
  • Every effort will be made to schedule two (2) consecutive days off.

Growing Together
IKEA offers an exciting and empowering work environment in a global marketplace and as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

Apply Online at www.ikea.ca