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Carts & Carry Out Associate

Richmond, British Columbia Customer Relations Part Time

Job description


• You are enthusiastic about work and working with others on a team • You can prioritize, are disciplined, show initiative and have a flexible attitude • You’ve worked with material handling equipment before (or are very open to learning about it!) • You have about 6-month work experience in a high-volume Warehouse, Retail or Customer service environment (strong preferred but not necessary) • You are totally cool working in a physically demanding, fast-paced, work environment where you will be lifting and moving items continuously Your Availability & Work Week • Open availability in the week is preferred; at a minimum, however, you must meet one of the following: • Open availability to work both Saturdays and Sundays, and at least one (1) full weekday (Monday to Friday) • Open availability to work both Saturdays and Sundays, and at least two (2) weeknights (Monday to Friday closing shifts)


• Maintain the flow of carts/baby strollers throughout the store to ensure positive customer shopping experience • Assist customers in loading merchandise into vehicles as efficiently as possible • Ensure that the loading zone remains clear • Maintain a balanced cart flow throughout the store/home delivery areas • Disassemble AS IS merchandise when required • Assist customers with bringing merchandise to be returned • Report inoperable equipment to managers • Maintain outside area, ensuring it is fully stocked with twine, etc. • Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls • Use available resources to educate yourself on product features and customer interaction skills • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers • Assume responsibility for other tasks and projects as they occur


At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!


In the IKEA world, this position is officially referred to as: Carts Co-Worker