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Supply Operations Specialist

Pratteln, Basel-Landschaft Logistics & Supply Chain Full Time

Job description

About us: 

Regional Supply Team (RST) work in close cooperation with the Home Furnishing Businesses (HFB) in Range & Supply (R&S) and Supply Chain partners to secure product availability for our customers, ensure smooth range change and commercial activities as well as support expansion initiatives.

About the assignment:

To secure the coordination and implementation of selected key actions related to the operational delivery process within order management. Supporting expansion, range changes and commercial activities on an operational level, coordinating response to unexpected situations with a pragmatic approach to secure product availability, at lowest possible Supply Chain cost. 

To be successful in this role you need to:

• Be the main entry point towards our Retail Markets regarding all operational central replenishment order matters.  
• Coordinate with Customer Fulfilment Unit operations for order related issues and initiate and drive necessary actions such as accelerate, modify and reduce booked orders. 
• Ensure the execution of clearings together with TLS (Transport & Logistics Services) and DC (Distribution Centre) operations. 
• Monitor and execute the prioritisation of containers and shipments according to agreed criteria to ensure product availability together with TLS.
• Coordinate orders and deliveries with concerned stakeholders to support commercial activities and range changes.
• Review and confirm orders and deliveries for initial fill-up of new selling and distribution units together with TLS.
• Follow up and ensure execution of decided global “write off” of goods with DC Operations. 
• Approve Selling Unit returns in line with agreed process, initiate the execution of returns towards ISAG stock when applicable
• Assume responsibility for other tasks, projects and reference groups as assigned.

About You:

• University degree in logistics business administration or relevant working experience
• 1-2 years of experience of Logistics / Supply chain processes, ideally from IKEA
• Good communication skills, fluent in English both written and verbal
• Proficient computer skills in MS Office, particularly Excel with knowledge of IKEA Order & Delivery related solutions would be ideal
• The IKEA values reflect personal values
• Always strives to reach goals with a high level of energy and motivation
• Enjoys a dynamic, action oriented team environment
• Self-motivated and confident in making independent decisions
• Enjoys interacting with many different people and networks and always has the customer and cost in focus

What's in it for you?

You will be member of a strong team where sharing and learning together is a very important part of developing the business. You will have the possibility to establish and widen your personal networks, learn and perform in a new business area – widen your experience as well as gaining a broader knowledge of IKEA supply chain. We offer a great working environment, rewarding career opportunities with the possibilities to be part of exciting projects / assignments.

Does this sound like your challenge? We look forward to receiving your application online in English by 21st of July 2019. For further information please contact the Regional Supply Operations Manager Olga Turchina +41 79 895 71 73. If you have any questions about the recruitment process, please contact the HR Manager Gabriela Zürcher +41 79 753 20 94.