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Service Business Fulfilment Specialist with Italian, Ingka BSC

Poznań, Greater Poland Business Development Full Time

Job description

Service Business Fulfilment Specialist with Italian in Business Development,Ingka Shared Service Center, Poznań

You see things a little differently. So do we. We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.


About you
You have ability to analyse information and situations from a holistic and detailed end-to-end perspective. Your interpersonal, communication and analytical skills are something you want to show us. You are eager to learn and to adapt to new ways of working and situations. Your strong point is capability to work in highly changing environment and to challenge current working routines points. You have a strong Finance background and you know about IKEA Business Service Fulfilment are. You are fluent in English and Italian and you are eager to use them while cooperating with various business partners.

About the job
Service Business Fulfilment Specialist ensures efficient transition of Service Business Settlement process from the retaining organization to Business Service Centre Poznań by following and contributing to improve existing ways of working, transferring knowledge and tasks to SSC and maintaining strong relationship with External Business Partners and other relevant IKEA units.

About the assignment
· Prepare and agree rules for Billing Proposal creation process for external Service Business Providers in Italy and Netherlands (system extraction and manual integrations included).
· Handle cost deviations and act on them.
· Review invoices in Basware, cooperation with Accounts Payable teams.
· Secure implementation of segregation of duties and 4-eyes principle in SBS tool.
· Set up and maintain data in SBS tool.
· Follow up, support and implement changes in the concept.
· Create relevant documentation and working routines.
· Support External Partners and local Service Business Fulfilment organizations with process and ways of working questions.
· Cooperate with Process Development Team and Service Business Fulfilment local teams.
· Communicate and cooperate with stakeholders.
· Support on describing local requirements in order to prepare the wished solution according to the global standards, SSC ways of working and any legal requirement.
· Actively contribute to the continuous improvement of process and working routines compliant with the legal requirements and Global process.

IngkaShared Service Center is an organisation located in Poznan (Poland). Our assignment is to take care of transactional services for IKEA Group organizations in all European countries where IKEA has its business activities. Our aim is to work more efficiently with administrative tasks within Finance and HR throughout the IKEA Group, to help our units focus on the core IKEA business: meeting our customers.