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Stage Sustainability PISA

Pisa, Tuscany Customer Relations Full Time

Job description

WHO YOU ARE

•Bachelor or Master Degree in Economics sciences, or Sustainability are preferred •Great use of the Office package, especially Excel •Flexibility/change oriented •English fluent •Customer orientation •Passion for IKEA values and Culture

WHAT YOU'LL BE DOING DAY TO DAY

•Providing an inspiring and motivating direction for my store colleagues on how, together, we can grow IKEA in a sustainable and socially responsible way •Creating an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued •Supporting internal communication initiatives focused on Sustainability, e.g. spreading of the annual Sustainability Report •Supporting the developing and spreading store waste management routines •Be responsible for internal waste reporting and other waste operational tasks, e.g. check of invoices •Supporting the store management in establishing an accessibility plan, including public transport, IKEA shuttle, car and bike sharing schemes, electric vehicles facilities as suitable for the store

ABOUT THIS WORK AREA

Be responsible in the store for ensuring we meet the IKEA commitment to having a positive impact on people and the environment, whilst growing our business and achieving long term profitability. At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!