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Search and Social Media Manager, IKEA Malaysia

Petaling Jaya, Selangor - Explore location Marketing & Communication Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job

We want to fill this position with an energetic social media expert who is always on-trend, passionate about home furnishing and the IKEA brand. A guru with creative ideas on how to gain brand traction through creating and delivering innovative content, to support us in securing our overall vision of creating a better everyday life for the many people.  

Your assignment

  • Develop the market search and social media strategy and framework with clearly defined objectives, contribute to and implement the strategic plan, evaluate the progress and make any necessary adjustments if needed.
  • You will plan and implement the country social content calendar by working closely with the Marketing, Sales and e-Commerce teams to achieve commercial goals, drive web and store visits, increase home furnishing interest and elevate awareness / personality of the IKEA brand through engaging and unique executions with great twinkle in the eye.
  • Ensure optimal reach, engagement and frequency (spends) across social platforms, outreach to bloggers/influencers, effective integration and optimisation of all activities with insights shared.
  • Ensure that all executions are aligned with IKEA Brand Values, Tone of Voice and the IKEA Brand copy identity guidelines to secure that the results are consistent, relevant, engaging and unique.
  • Work closely with Country Communications and Inspiration Manager, contribute to the budget planning process and take responsibility in all administrative matters relating to budgeting, monthly reconciliation with Finance teams, and re-forecasting assignments.


Your profile

  • You have at least 5 years of experience in social media, search engine marketing and optimisation, content creation and influencer marketing.
  • Deep knowledge of social media platforms, understanding of media technicalities, knowledge of country social media trends including content production and proven solutions.
  • You enjoy strategising, getting hands on with copywriting (in English) and have great desktop publishing skills (Photoshop/InDesign), and meticulous about admin/budgeting.
  • Driven by generating efficiencies, customer insights, trends and media effectiveness, in line with agreed metrics, KPIs and ROIs
  • High energy, proactive, highly responsible and have a sense of urgency.
  • Proven ability to work with creative advertising/media agencies including ability to lead peers and stakeholders
  • It is essential that you have passion for home furnishing and the IKEA brand, share the IKEA values, and enjoy working in a fast-paced environment.

More Information

Please apply by 2 December 2020.