The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the job
For the Digital team, we are looking for a proactive enthusiast who can help us in establishing E-Commerce in the Philippines and securing the IKEA brand and our overall vision of “creating a better everyday life for the many people”. As Web Merchandiser, we expect you to work closely with global and local stakeholders to commercially and strategically merchandise IKEA range with local-relevance direction on the website and ultimately create a seamless online customer journey and monitor sales performance.
Secure the rollout of the IKEA website and the mobile application in a timely manner.
Work with Project Web Editors to plan the global content with local-relevant adaptation.
Set up the website reporting and analytics tools to monitor sales and website performance.
Use these tools to understand and improve the online customer journey. Ensure that visitors can search, find, choose and buy smoothly.
Proactively merchandise and actively trade on the website, review sales performance and share the feedback to the stakeholders to improve the online shopping experience.
Emphasize on the strategic products, pricing level and volume products so that they are promoted across the website.
Secure that the product range is showable and buyable on the IKEA website within the defined lead-time and cost frames.
Work with Marketing, Sales, Store teams to ensure that the commercial calendar, promotional activities and local content are properly supported on the website.
Seek and identify business opportunities that will grow sales and improve gross profit by analysing market trends and benchmarking with other retailers.
The position will be based in Mutiara Damansara, Petaling Jaya. Malaysia.
You have the willingness to learn, grow and commit to your success journey.
You are enthusiastic and motivated team player.
You got good verbal and written communication skills.
You have the passion for Ecommerce and for doing what’s best for our customers.
You have knowledge in ecommerce and in web merchandising methods.
You know how to keep up to date with competitors’ information and market trends.
You have knowledge using analytics tools such as Google Analytics, ContentSquare & Power BI.
You demonstrate financial awareness, e.g. Forecast and Profit&Loss.
You are good in prioritisation, planning and organising skills.