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Safety and Security Agent

Ottawa, Ontario - Explore location Risk & Compliance Part Time

Job description


•You have at least 1 years’ work experience in Loss Prevention or a similar field.
•You hold a valid provincial security license, are CPR and Basic First Aid certified, too (strongly preferred but not required)
•You are detail focused, incredibly approachable, and have a strong sense of responsibility.
•You are thorough, clear and timely when completing your investigations and reports.
•You are as cool as a cucumber under pressure and can quickly and confidently react in a crisis.
•You handle sensitive and confidential investigations with extreme professionalism and integrity
•You are totally cool with working in a fast-paced (and sometimes stressful) environment
•Your reliability and knowledge make you a “go-to” person for our co-workers who need education and support on Safety and Security issues.
•You have a basic knowledge of local/federal laws and court procedures


•Ensure that a safe and secure environment is always maintained in our unit and on our property for our customers and our co-workers.
•Follow and apply all appropriate IKEA safety and security procedures and ensure all other co-workers do, too.
•Respond to all Safety and Security needs promptly and perform First Aid or other emergency/security procedures as required to meet these needs.
•Open and close the store as scheduled following IKEA procedures.
•Regularly perform all operational and safety audits as required
•Conduct assigned Safety and Security investigations and follow-up on all incident reports in a timely manner.
•Assume responsibility for other tasks and projects as, including supporting your team mates with their responsibilities as needed.


The Loss Prevention team, together, work to protect assets and reduce losses; ensure a safe and secure environment for all co-workers, customers and visitors. Together we secure compliance with local and international laws and reporting standards. We’re a diverse group of people driven by providing safety and security.


In the IKEA world, this position is officially referred to as: Safety and Security Co-worker

Address: 2685 Iris Street, Ottawa, Ontario, Canada, K2C 3S4

• This is a part time position with a guarantee of 20-34 hours per week

• Weekends required (Saturday & Sunday) with open availability 7am - 10:30pm

• Weekday hours of work: 7am- 10:30pm

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.