Proactive and courteous customer approach
Good communication skills
First Aid/CPR certification
Previous child care experience preferred
Interest in home furnishings
Ability to lift 50 lbs. (25 kg
A DAY IN YOUR LIFE WITH US
Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution.
Advise all children of the Play area rules in the presence of their parents and ensure the parents are aware of our play area policies.
Ensure a safe and fun environment for the children by following IKEA policies and procedures and informing managers of any concerns.
Actively supervise the children during their stay in the play area ensuring a fun and safe experience and a desire to return.
Maintain Basic Actions in the Play area focusing on cleanliness and safety and always operating at IKEA Commercial Review standards.
Supervise children signed into the Ballroom, strictly following IKEA ballroom policies and procedures and IKEA’s safety and security guidelines
Register children into the ballroom based on current criteria
Interact with and monitor the playtime of the children
Maintain level of supplies in the ballroom area as required
Advise manager when supplies need to be ordered or equipment needs to be repaired
In conjunction with Housekeeping, ensure ballroom/baby care room criteria for cleanliness is maintained
Communicate to managers on issues/concerns/incidences with regard to safety and security of the children
Work in other customer service areas as scheduled
Develop your knowledge by attending training classes as required
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
Assume responsibility for other tasks and projects as they occur
TOGETHER AS A TEAM
We will provide a positive experience for the customers and children who visit the IKEA ballroom room to strengthen IKEA’s position as the best home furnishing store