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Children's Play Area / Smaland Coworker 12-20 hrs/week

Ottawa, Ontario Customer Relations Part Time

Job description


Proactive and courteous customer approach Good communication skills First Aid/CPR certification Previous child care experience preferred Interest in home furnishings Ability to lift 50 lbs. (25 kg


Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution. Advise all children of the Play area rules in the presence of their parents and ensure the parents are aware of our play area policies. Ensure a safe and fun environment for the children by following IKEA policies and procedures and informing managers of any concerns. Actively supervise the children during their stay in the play area ensuring a fun and safe experience and a desire to return. Maintain Basic Actions in the Play area focusing on cleanliness and safety and always operating at IKEA Commercial Review standards. Supervise children signed into the Ballroom, strictly following IKEA ballroom policies and procedures and IKEA’s safety and security guidelines Register children into the ballroom based on current criteria Interact with and monitor the playtime of the children Maintain level of supplies in the ballroom area as required Advise manager when supplies need to be ordered or equipment needs to be repaired In conjunction with Housekeeping, ensure ballroom/baby care room criteria for cleanliness is maintained Communicate to managers on issues/concerns/incidences with regard to safety and security of the children Work in other customer service areas as scheduled Develop your knowledge by attending training classes as required Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers Assume responsibility for other tasks and projects as they occur


We will provide a positive experience for the customers and children who visit the IKEA ballroom room to strengthen IKEA’s position as the best home furnishing store