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Market Operator

Nantong, Jiangsu Marketing & Communication Full Time

Job description

Company description

The task of IKEA Components within IKEA is to pursue the development of future unique and customer-friendly solutions within fittings and components to the IKEA range. We create substantial cost and quality benefits for IKEA in our development and trade of raw materials, components and fittings. IKEA Components is part of the IKEA group and shares the IKEA vision and values. Our business is global and employs 1300 people based in Sweden, Slovakia and China. Through co-operation with IKEA Purchasing Offices, we are also represented at several other sites around the world.

Job description

Job specific key tasks and responsibilities

  •  Responsible for HFS on an operational level
  •  Responsible for related HFS - order handling, deviation handling, claim handling, securing all system updates
  •  Cooperate with relevant internal stakeholders (mainly Supply planners, Packaging planners, Transport and Warehouse), in order to maintain the business and secure daily operations
  •  Collect market information to secure good performance of daily operations and share on an operational level to related functions
  •  Prepare documents necessary for custom clearance based on templates, according request from HFS


  • Communication skills
  • A self-starter
  • Organized and capable to prioritize
  • Proactive mindset with sense of urgency
  • Ability to work in team
  • Fluent verbal English
  • Ability to navigate with multiple stakeholders
  • Willingness and patience for system and operation work
  • Basic Logistic knowledge & customer service mind