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Services Coworker - Delivery

Mumbai, Maharashtra Sales & Commercial Full Time

Job description

WHAT YOU'LL NEED TO HAVE

ABOUT THE JOB To take responsibility as part of the delivery services team for the completion of the delivery process in the most efficient, commercial and safe way possible. In addition, co-ordinate with the cross functional teams & external service provider and ensure process is driven. To develop and use knowledge and experience of IKEA operations, including the IKEA tools and expertise of colleagues in the services team

YOUR RESPONSIBILITIES

JOB ASSIGNMENT • Contributing to positioning the IKEA store as the first choice for home furnishing in your local market • Helpful and friendly in approach • To ensure the work space is effectively equipped at all times throughout the day • Ability to understand the IKEA Concept, global solutions, tools and working methods and ensuring to use the appropriate manuals from Inter IKEA Systems to help optimize the customer’s experience • Contribute to the agreed goals of the action plan in the daily work. • Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building • Contribute to optimised goods flow operations in the store by working in a lean, simple and cost-conscious way • Perform effectively the store goods flow operation and administrative tasks that support an efficient goods flow process JOB PROFILE • Preferred experience in Home delivery / Retail operations • Should be able to read/write English and be able to use a smartphone /App /Tab • Ability to work in shifts • Ability to work alone but also as a team player. • Good personal discipline and attention to detail • Ability to handle several tasks at the same time. • Computer literate • Ability to work in a multi-tasking environment. • A practical hands-on approach to your tasks and the ability to work in a fast-paced retail environment • Confident in approaching and talking to people in a polite and friendly manner ESSENTIAL REQUIREMENTS • Lifting/Handling Requirements - Ability to occasionally move or handle Merchandise throughout the location. • Reading/Writing Capabilities (i.e. Read, count and write to accurately complete all necessary documentation. • Walking requirements (i.e. freely move across all areas of the location such as sales floor, stock area, and all the required areas at a customer’s place). • Operation of equipment’s (i.e. computer, hand tools, power tools etc.) • Ability to handle multiple and changing priorities/deadlines • Standing for most of shift • Wear PPE (personal protective equipment) where ever applicable; and to use hand tools / small power tools and related equipment.

TOGETHER AS A TEAM

We are a values-driven home furnishing company with a passion for life at home. Every product we create is our idea for making home a better place. IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader in life at home, you have exceptional opportunities to grow and develop together with us. Curious about IKEA? We are hiring Delivery Coworkers for IKEA Navi Mumbai Store : IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader in life at home, you have exceptional opportunities to grow and develop together with us.