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Recovery Co-worker

Mumbai, Maharashtra Sales & Commercial Full Time

Job description

WHY WE WILL LOVE YOU

• Business-minded and result-driven with a customer focus. • Experience of working in a customer- and commercial-oriented business. • Open to change and a high level of flexibility. • High ambition to work in a team. • Ability to take personal initiatives. • Ability to prioritize and organize personal work duties to make the most efficient use of time available. • Creative in developing smart solutions. • Excellent attention to detail. • Basic knowledge of English. • Good skilled craftsmanship • Operational understanding and logical thinking. • Good communication, interpersonal and influencing skills. • Flexible with a readiness to change. • Ability to work well both in a team and individually

A DAY IN YOUR LIFE WITH US

To contribute to the recovery and quality processes in the store. To contribute in preventing the occurrence of unnecessary loss related to our products, improve the customer's quality perception and to give products a second chance while keeping in mind the financial result, quality and sustainability in mind. Meet or exceed sales and P&L objectives i.e. maintain healthy recovery index , returns management and damages & destructions budgets, quality/receiving credits, returns, staff costs and productivity.

OUR TEAM WITHIN IKEA

To contribute to the success of the IKEA business through efficient and effective operations with focus on preventing costs/loss and maximizing profit on products that cannot be sold through our normal pipeline. This work is carried out keeping in mind the possible environmental impact and always maintaining the customer's quality perception of our range. The function also ensures that any feedback on quality from a retail or a customer point of view is forwarded to the product quality deviation pipeline