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Head Cashier

Mohammedia, Casablanca-Settat - Explore location Customer Relations Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job description

Customer Service

  • To acknowledge the customer when they approach the check-out, greet them with a smile and eye contact. 
  • To use the customer bar, ask the customer to keep the heavy items on the trolley  
  • To acknowledge the customer when they approach the check-out, greet them with a smile and eye contact 
  • To explain to the customer the return policy if they buy AS-IS" or display items.
  • To remind every customer before the end of the transaction  about the IKEA card & explain the advantages of the IKC 
  • To follow the rules and regulations relating to the credit card. Not to look while the customers are inserting the secret code.


  • To quickly solve the problems that can occur while processing a transaction. 
  • To hand over the cash box to the Group Leader Cashier or the duty manager after the store close.  
  • To address all the keying mistakes to the Group Leader Cashier in writing after the close of the store 
  • To ensure no credit invoice to be made without LPO and approval of the Finance/Duty Manager. 
  • To hand over the cash and other documents with reconciliation to the Group Leader Cashier & to check and update all work equipments before the start of the day’s work.  

General: 

  • To carry out any other jobs assigned by the Service Operations Manager or Group Leaders 


Education: Bachelor of Commerce /Diploma in Finance or any related discipline 

2 years experience as a Cashier 

Core Competencies:

  • Fluent in English  & Arabic (advantage)
  • Excellent Communication & interpersonal Skills
  • Good numerical ability (mathematical skill)
  • High attention to details
  • Be a team player
  • Work independently with minimal supervision
  • Knowledge of operating Point of sale Equipment
  • Attendance & Punctuality 

More Information

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV (English version) to further boost your visibility.