Product manager, IKEA Planning Experience (IPEX), Inter IKEA Systems, Core Business Franchise, Malmö
The goal of IPEX - IKEA Planning experience is to support and empower customers to find their personal best home furnishing solutions. We run and develop digital solutions used by customers and co-workers enabling them to design homes and home furnishing solutions for the entire IKEA range for all IKEA retailers. Part of our portfolio are planning solutions for Kitchens, Bathrooms, Storage solutions, Beds... Our next big step ahead will be to enable customers to design their full homes.
Our customers should experience an inspiring, fun, simple and rewarding planning journey based on their needs and preferences. Our co-workers and service partners should experience a fun, efficient and unbroken sales process.
The solutions and capabilities we develop are an integral part of the entire seamless buying and selling experience and a key contributor to converting visitors into happy customers and to engaging with our customers from the start. Utilizing data around and about our products to create more personalized experiences is an integral part of the work we do.
IPEX deliver solutions to all IKEA retailers spanning over 50 markets worldwide and over 400 stores and IKEAs digital channels. All solutions are made to help customers and co-workers in all customer meetings, from a mobile phone to the largest IKEA store in the world.
We are currently looking for an experienced Product manager, with the first assignment being to lead the work to create one Range management approach, solution and way of working for our planning experiences. Range management is about how we make IKEA products available in all our planning solutions (positional, relational and behavioural data) and enabling that the range can be created, maintained and published in a scalable way by users of the Range management solution. Today we have a scattered landscape of solutions, which we aim to consolidate in the coming years.
Being a digital Product manager in the IPEX team
As a digital Product manager in the IPEX Team you will be part of a great team who create digital solutions that enable customers to configure and combine home furnishing solutions and design any space in their homes and businesses.,.
You will set and continuously refine the product vision and a tangible and coherent product strategy and metrics as part of the overall IPEX strategy and roadmap for your portfolio of products. You will ensure that the delivery of outcomes meets objectives and customer needs, including overseeing and mitigating risks.
In your role you will always have the co-workers using your products top of mind, ensuring that the solutions support efficient and simple ways of working and contribute to creating great planning experiences for our customers.
You will lead and develop the Product owners reporting to you. Through inspiring, coaching and supporting the competence development, you will set the pre-requisites for the them to stay skilled, motivated and empowered, enabling them to successfully lead their cross-functional teams and deliver outcome fulfilling business objectives and customer needs.
Together with the cross-functional digital Product teams you will set, work with and follow-up on OKR´s aligned with the IPEX OKR´s, contributing to that we work towards the same goals.
You will interact and collaborate with stakeholders across IKEA, franchisees and customers, to understand needs and synergies, secure buy-in and jointly create seamless experiences. You will contribute to optimizing ways of working within IPEX and beyond.
To be successful in this role
You are passionate and curious about life at home and creating seamless and convenient experiences and really connect to the assignment of IPEX.
You are passionate about creating high performing, clever and easy to use back-end solutions supporting co-workers when creating and maintaining content (positional, relational and behavioural data) for our experiences.
You have the ability to take a holistic, strategic approach, but also deep dive into details and do when needed.
You bring solid experience and knowledge from working with software development and are familiar with agile/ devops practices.
You are a strong and experienced leader with the ability to lead, coach and develop the Product owners reporting to you, no matter if it´s about the big picture or hands on support.
You are able to build strong relations and trust with your peers and stakeholders and are comfortable with complex prioritization and situations where priorities need to be discussed and agreed upon with strong and vocal stakeholders, to leverage your resources in the best way to achieve the strongest outcome.
You make mistakes sometimes that keep you evolving and learning as you are not afraid to find new ways to solve a challenging task together with your colleagues.
You enjoy an agile and iterative, yet structured way of working and achieving results together with a team in a flexible environment, but also have a strong individual drive to deliver high quality results on time. You have great communication and networking skills and are fluent in written and spoken English.
Travelling based on business needs might be necessary.
A few more details for you
This is a full time role (40 hours per week) located in Malmo, Sweden. You will report to the Program Manager.
Is this the challenge for you?
For this position we are interviewing continuously and will close the process if we have found the right candidate. So please don’t delay with your application in English, including the cover letter.