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Digital Transformation Specialist| IKEA Franchise

Malmö, Skåne County - Explore location Project Management Full Time

Job description

About you

You are a business and customer minded person who has experience in transforming digital enterprises. Your structured  and holistic approach makes it natural for you to navigate through complexity and obstacles and understand the impact of transformation in constantly changing environments. You are excited about the value agility brings to organisations and you want to take part in shaping the future of IKEA.

As a person you are appreciated for your facilitation skills and your capability to build engaging and trustful relationships with colleagues, teams, stakeholders and business partners. You create impact and inspiration regardless of function or formal reporting lines. You are delivery oriented and know how to lead people towards a common goal.

You will bring solid leadership and change management experience and you bring a strong know-how about what it takes to transform traditional organisations to agile ways of working. You will work in the intersection between business and IT and get motivated by the possibilities that digital and technology brings to retail.

The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website or just watch this video:

About the job

We believe a better home creates a better everyday life. To fulfil this, we are committed to constantly building a better IKEA through our offer and how it comes to life. The world of retail is massively changing, being disrupted and new possibilities are becoming faster available. This creates new demand on us as the IKEA Franchisor.

As a Digital Transformation Expert for IKEA Franchise (Core Business Franchise) you will be a vital part of our transformation journey and help us as an organisation to quicker respond to new needs and to change the way we work based on creation of customer & user value. Together we want to enabling a strong and relevant IKEA franchise offer where our digital offer is as strong as our physical. You will contribute by:

  • Leading assignments contributing to the business transformation journey in Core Business Franchise
  • Stakeholder management on all levels in the organisation
  • Structuring and follow-up on engagement plan for the transformation
  • Capture learnings
  • Follow-up on transformation goals and objectives
  • Contributing as core member in the Business Transformation team and support Digital Transformation Lead in various tasks, including creation of presentation materials and facilitation
  • Cultivating an agile mind-set where problems are embraced as opportunities to adapt

About us

Inter IKEA Systems (Core Business Franchise) owns the IKEA Concept and is the worldwide IKEA franchisor. We are specifically responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.

How do we do this? By enabling people across the IKEA value chain, and creating unique content to develop the IKEA business. Here are some examples of our different assignments. 

  • We develop solutions that will ensure a unique and successful meeting with IKEA customers.
  • We lead the work around when and how IKEA expands in the world, enabling one common way of working with high impact at a low cost.
  • We create the preconditions to strengthen the IKEA Culture and develop the right competence to meet customer and business needs.

An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally.

Read more about us at:

Questions and support? Let’s connect!
If you have any questions about the role, please reach out to Gaston Rohaly, Digital Transformation Leader at IKEA Franchise;

Please also note that we do only handle applications in English and no applications coming in by email. We will review applications continuously. This is a position for 40 hours per week. Occasional travel will be needed. We are open for Malmö, Sweden or Delft, The Netherlands as permanent work locations. 

You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Leader Frida Eriksson at