The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the job
We want to fill this Systems Engineer position for IKEA SEA, you will drive and support our Business Applications projects including Navision Dynamics, LS Retail and other business systems.
You are to plan, deploy and support scalable, stable, compliant and cost-effective IT applications projects to enable business growth and support existing business operations. The focus of the assignment comprises of:
Provide project planning, execution with onsite implementation support to ensure that the all business applications are setup and delivered according to agreed design, project plan with best market practices and standards in mind
Provide support in terms of sourcing local vendors and coordinate technical meetings with project team
Carry out project site visits and ensure that IT works set up accordingly to agreed timelines and scope
Plan and support required Users Acceptance Tests (UAT) to pre-defined requirements and test cases
Responsible to setup and handover applications to end users following IKEA SEA standards, guidelines and checklists.
Creates and maintains system technical documentation and training materials
Coordinate and conduct training for local IT operations team and key stakeholders during project implementation.
You are someone who is highly committed with a strong drive and service orientation with a problem solving mindset
You enjoy working flexible hours and do not mind an occasional step outside your job scope.
Possessing strong technology background and effective Project Management, system operations & vendor management experience
You come with experience in leading Enterprise-level IT projects and delivering results with quality and business benefits perspective
You are able to travel to various Ikano sites and offices in the region
In addition to a tertiary qualification (related IT field), you are well-versed in Microsoft database and ERP applications with at least 3-5 years working experience in supporting applications
Knowledge of Retail IT technologies incl. Navision, LS Retail POS, MS SQL , Point of Sales or Accounting, Ecommerce would be of considerable benefit