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Multifunctional Shop-coworker

Kuwait - Explore location Sales & Commercial Full Time

Job description

Company description

A Smile, Common Sense, Passion for home furnishing, and Leadership; that's what we need in IKEA Al-Homaizi Kuwait - a company that believes in developing business through our Co-Workers.

Our energy comes from creating a better everyday life for the many people.

We simply recruit based on Values, Competence, Potential for growth, and Diversity.


Job description

A day in your life with us:

  • Manage and multi-task in all areas and functions in the shop from selling, planning, check-out, customer services, replenishment and barista & IFB services in an efficient, reliable, accurate and friendly way.
  • Optimize the IKEA shopping experience to secure satisfied customers and increase sales.
  • Maximize sales in my shop by using the knowledge of the product range, top sellers, local market, and customers. 
  • Actively approach customers, identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.
  • Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
  • Actively offer all the services and solutions to the frequently asked questions and help in a better future shopping experience for our customers.
  • Keep your shop clean, tidy, priced, and fully stocked, and ensure that the IKEA basic merchandising basics are always in place to give customers a positive shopping experience.
  • Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
  • Understand the shop action plans and taking ownership for your part in its delivery.
  • Support & secure the implementation of planned commercial activities throughout the shop.
  • Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the top- selling and prioritized products.
  • Demonstrate the ability to analyze and adjust sales space capacities based on system parameters to secure high stock availability.
  • Are familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

Qualification

Who are you ?

  • Identifies with IKEA Values
  • Business-minded and result-driven with a customer focus
  • Self-driven with passion for customer service
  • Positive attitude
  • Confident in approaching and talking to people in a proactive manner
  • Interest in people’s everyday life at home and home furnishing
  • Enthusiastic and a great team player
  • Open to change/highly flexible
  • Ability to take personal initiatives
  • Excellent attention to detail
  • Excellent communication & social skills
  • Fluent in English; Arabic is an added advantage
  • Proficient Computer skills

More Information

A few more details for you
This position is full-time and is located in Kuwait. Some travel may be required. 

If you face difficulty attaching your CV, feel free to attach a video profile describing yourself and tell us why you would be a good fit for this role