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Customs Operations Specialist

King of Prussia, Pennsylvania Logistics & Supply Chain Full Time

Job description

About you
You are eager to learn and have interest in Supply Chain and Logistics related topics. You enjoy working with others in a diverse and global environment and work professionally with others in your team. 

Additionally, we believe that you:

  •  University degree required or equivalent work experience
  • Three or more years’ experience in a Customs brokerage environment
  • Customs Brokerage License a plus
  • Preferred experience in logistics or supply chain
  • Good ability to document and communicate in a clear way regarding manuals and working methods
  • Strong analytical, interpersonal, organizational and problem solving skills
  • Strong PC skills and proficiency with Microsoft Office tools (Excel, Word, Access) at an intermediate or advanced level
  • Must be able to work independently but contribute to the whole of the team
  • Good knowledge in both speaking and writing in English

About the job

IKEA has centralized operations for import/export purposes in Customs Service Centers (CSC). This position will be to facilitate efficiency and control of the import/export operations assigned to the Americas. The centralized activities include, but are not limited to handling of customs related certificates and documents, customs entry writing and validation activities, import clearance monitoring, control and payment of customs and brokerage bills as well as post entry controls. In addition the Service Centers provide audit, process development support. The Customs Operations Specialist will work second shift supporting one or more countries in import/export operations and handles the centralized parts of the import process.


About the assignment
Being a Customs Operations Specialist at IKEA involves a variety of different tasks and each day may be different. Among other things, you:

  • Daily handling of information and documents to or from other IKEA units, external service providers and government authorities to ensure timely, accurate and compliant entry and release from authorities
  • Manage customs security filings (ISF) in adherence to internal procedures and latest customs regulations
  •  Entry preparation/writing for transmission of entry data to external service provider for entry submission purposes. Applies for imports and exports for assigned region or country
  •  Identify, follow up and take action on inaccuracies and deviations
  • Secure compliance in every customs declaration. Perform analysis, investigations and resolutions as necessary to ensure entry compliance and timely clearance
  • Secure communication with other IKEA units, external service providers and authorities where IKEA standards are not met
  • Contribute to a constant development and awareness of the processes
  • Maintain competence regarding rules and the countries legislation
  • Maintain competence about the goods flow in your countries
  • Maintain competence about which information are used in the systems applications+
  • Respond to Broker request, Resolve operational issues, handle and solve incidents
  • Responsible for updating desk top standard operation procedures and working routines for your assigned tasks and/or countries
  • Secure that you reach yours and the departments goals
  •  Support to your local partners in the countries that you work with

IKEA Purchasing Services (US) Inc.’s main office is in King of Prussia, PA and is a subsidiary of the Inter IKEA Group. 

The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. IKEA stores offer almost 10,000 affordable home furnishing products and solutions. Today there are over 392 IKEA stores in 48 countries around the world.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.


More Information

All your information will be kept confidential according to EEO guidelines.