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Customs Operations Specialist (Import/Entry Writer)

King of Prussia, Pennsylvania - Explore location Logistics & Supply Chain Full Time

Job description

Company description

IKEA is one of the world's leading home furnishing companies. Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

IKEA Supply is part of IKEA Range & Supply and is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost. 

Job description

You see things a little differently. So do we. We work hard to make sure everyone’s voice is heard and that everyone can make a difference. We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us.

About you
You are eager to learn and have interest in Supply Chain and Logistics related topics. You enjoy working with others in a diverse and global environment and work professionally with others in your team. 

About the job

IKEA has centralized operations for import/export purposes in Customs Operations Support Centers (COSC). This position will be to facilitate efficiency and control of the import/export operations assigned to the Americas. The centralized activities include, but are not limited to handling of customs related certificates and documents, customs entry writing and validation activities, import clearance monitoring, control and payment of customs and brokerage bills as well as post entry controls. In addition the Support Centers provide audit, process development support.

About the assignment
Being a Customs Operations Specialist at IKEA involves a variety of different tasks and each day may be different. Your main tasks will include:

  • Daily handling of information and documents to or from other IKEA units, external service providers and government authorities to ensure timely, accurate and compliant entry and release from authorities
  • Manage customs security filings (ISF) in adherence to internal procedures and latest customs regulations
  • Entry preparation/writing for transmission of entry data to external service provider for entry submission purposes. Applies for imports and exports for assigned region or country
  • Identify, follow up and take action on inaccuracies and deviations
  • Secure compliance in every customs declaration. Perform analysis, investigations and resolutions as necessary to ensure entry compliance and timely clearance
  • Secure communication with other IKEA units, external service providers and authorities where IKEA standards are not met
  • Contribute to a constant development and awareness of the processes
  • Maintain competence regarding rules and the countries legislation
  • Maintain competence about the goods flow in your countries
  • Maintain competence about which information are used in the systems applications
  • Respond to Broker request, resolve operational issues, handle and solve incidents
  • Responsible for updating desk top standard operation procedures and working routines for your assigned tasks and/or countries
  • Secure that you reach yours and the departments goals
  • Support to your local partners in the countries that you work with

IKEA Purchasing Services (US) Inc.’s main office is in King of Prussia, PA and is a subsidiary of the Inter IKEA Group. 

The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. IKEA stores offer almost 10,000 affordable home furnishing products and solutions. Today there are over 392 IKEA stores in 48 countries around the world.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.


Qualifications - knowledge:

  • University degree required or equivalent work experience
  • Three or more years’ experience in a Customs brokerage environment is a plus
  • Customs Brokerage License is a plus
  • Preferred experience in logistics or supply chain
  • Good ability to document and communicate in a clear way regarding manuals and working methods
  • Strong analytical, interpersonal, organizational and problem solving skills
  • Strong PC skills and proficiency with Microsoft Office tools (Excel, Word, Access) at an intermediate or advanced level
  • Must be able to work independently but contribute to the whole of the team
  • Good knowledge in both speaking and writing in English

More Information

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! 

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.  

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