Skip to main content

Продавець - консультант

Kiev, Kyiv City - Explore location Sales & Commercial Part Time

Job description

WHAT YOU'LL NEED TO HAVE

You are interested in people’s everyday life at home and in home furnishings, enjoy working in a fast-paced and future-oriented environment and passionate about selling and getting the best for your customer. Your inspiration helps you to reach and exceed your goals, while you are always hungry for knowledge and want to increase your skills and learning, using this to benefit IKEA and grow personally.

You will need to have
• High level of communication skills, confident to approach and talk to people, ability to quickly establish contact
• Enthusiastic about work and working with others in a team, ability to use and take personal initiative and make decisions
• Ability to set priorities and organize your own work in order to make the best use of the available time, good personal disciplines
• Ability to work in fast-paced, dynamically changing environment, flexible approach/openness to change
• Interest in everyday life at home and interior design
• IKEA values reflect personal values and are the driving force behind action
• Computer literacy

WHAT YOU'LL BE DOING DAY TO DAY

Your job is to provide our customers with excellent shopping experience in IKEA Kyiv City Store at every stage of contact, through unique, excellent and consistent attitude in customer service, combining IKEA approach to interior design and multi-channel sales and using multitasking skills, flexibility in operations, and being ready to constantly develop new competences.

In this role, your key tasks and responsibilities will be to:
• Convey passion about IKEA products and actively learn about their features and benefits, sharing your knowledge with customer and colleagues.
• Have knowledge, confidence and desire to resolve customer complaints, deal positively and quickly with any issues they raise.
• Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Use the till to accurately register products and register payment from customers according to given routines as well as follow cash handling procedures to ensure the security of all monies received.
• Actively offer all the services available in IKEA City Store to help customers make informed choices, which results in a better shopping experience for them.
• Ensure IKEA City Store is a safe and secure environment at all time for visitors and colleagues.
• As a part of Store commercial team, you contribute to the commercial action plan and take ownership for your part in its delivery.

Part-time work is an excellent opportunity to combine work and education, to spend more time with the family and friends, or have a good balance between your job and hobby. Also, it can be a good start for your professional career – give it a try and learn if this job fits you!

We offer a part-time for 20, 25 and 32 hours a week.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





ABOUT US

IKEA Ukraine is a part of IKEA South East Europe - an exciting and empowering region with great growth agenda in all countries - Croatia, Romania, Serbia, Slovenia and Ukraine. IKEA South East Europe currently operates 4 stores and we will open 2 new ones in next 2 years. Join us and discover exceptional opportunities to grow and develop together with us.

We strongly encourage and warmly welcome applications of people of all cultures, backgrounds and experiences because we believe that diversity in IKEA makes us stronger.

Join us now and apply for the position online.