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Commercial SFM & Bistro Manager

Johor Bahru, Johor Food & Restaurant Full Time

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job
Lead and manage the IKEA Swedish Food Market and IKEA Bistro to fulfil the purpose of function by building
business and people together. Ensure creating a positive final impression for store visitors that both enhances
Swedishness and gives them an appealing welcome back offer.

Your assignment

  • To ensure the shop and products displays are always fresh and look appealing and daily work routines are in place.
  • To ensure daily work routines are in place. Work proactively to avoid bottlenecks and consistently improve customer satisfaction.
  • To ensure a good sales forecast, thus enabling proper supply planning, ordering, efficient goods handling and stock control.
  • To implement the IKEA HACCP plan to meet and secure store’s requirements. Ensure the HACCP routines are known and followed in all daily work.
  • To contribute actively in the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan.
  • Ensure our customer are always in focus and strive to make them smile.


  • Experience of creating long-term action plans and setting budgets and following up on goals.
  • Proven record of meeting agreed goals.
  • Service-minded and always keep the customer in focus.
  • Enjoy working in a vibrant retail environment.
  • Sales-driven and passionate about food and people.

More Information

Please apply by 31 May 2019.