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Service Fulfilment Operations Developer

Helsingborg, Skåne County Logistics & Supply Chain Full Time

Job description

Service Fulfilment Operations Developer
IKEA Retail Sweden, Service Office, Helsingborg

Offering affordable core services likeHome deliveries, Assembly and Installation, resulting in a relevant, effective and sustainable service offer has the highest priority. Service Fulfilment operations is responsible for operational excellence, performance and development of the fulfilment of these core services. Do you want to be part of fulfilling customers’ dreams? Come join us!

ABOUT YOU
You enjoy applying a tactical and operational approach for analysing business opportunities and you are inspired by challenging situations. You have an eagerness to understand the IKEA business needs and influence improvement of the business with a focus on customer satisfaction.
You have knowledge and experience of meeting and interacting with various business partners. You have experience of project management and working in a fast changing environment. You are comfortable with communicating in English. You have proven analytical and numerical skills, strong computer skills and a very high proficiency in Microsoft Office applications.
For this role you should have a university degree in preferred logistics, economics, business administration or relevant work experience. You bring with you at least 2-4 years working experience from supply chain on operational and/or tactical level.

ABOUT THE JOB
The purpose of the role is to take responsibility for the performance of assigned service partner(s) or partners including:

  • Operations for services connected to internal and external service partners

  • Develop new operational models

  • Operational excellence

  • Efficiency and continuous improvement

  • Ensuring short and mid-term capacities

  • Cost development

  • Lead-time development

  • Communications

  • Implementation of Sustainability agenda


This role is located at Service Office in Helsingborg and a considerable share of travels are expected in the position.

If you have job specific questions please contact Service Fulfilment Operations manager, Mats Persson at mats.persson4@ikea.com. If you have any concerns or questions about the recruitment process please don't hesitate to contact emma.jorvall@ikea.comor call +46 476-587500.

We appreciate your application as soon as possible, but no later than 24th of March 2019.

Warmly welcome with your application!

Service Fulfilment operations is a function within Customer Fulfilment (CFF) and is responsible for operational excellence, performance and development of the fulfilment of affordable core services, resulting in a relevant, effective and sustainable service offer to perform with excellence with the customer needs in focus.