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Helsingborg, Skåne County - Explore location IT & Digital Solutions Full Time

Job description



Are you truly passionate about enabling high-quality technology services for now and the future? Do you identify yourself with the IKEA corporate identity, core values and vision of creating a better everyday life for the many people and feel motivate by sharing the IKEA culture and values?

Great, we are now looking for a Senior Business Analysts in the Database and Application area.

The ways of working are changing, and Group Digital is a key enabler to meet the needs and expectations of the many people within IKEA. Therefore, we are looking for someone with great appetite and passion for innovation and business continuous improvements. As a person you see endless possibilities of how technology can support and enable high-quality technology services/products for the service area

We believe you are motivated by working agile, being open to change and you have strong experience and knowledge from the area of Databases and Application hosting. Most importantly, you work with our stakeholders taking lead to understand their needs and pain points and translate them into technical services and products. You work according to design thinking and agile practices and can easily relate how they are put into product development.

We also expect you to be an ambassador and mentor where you set standards, guidelines and best practices on how business development is run within the service area

To be successful in this role, we believe you have:

-Formal qualifications in Information Technology, Business Administration or equivalent

-Several years of progressive and diverse working experience within business development or business analysis

-Minimum 5 years of experience in technology transformational changes, requirement management and what it means to an IT team as well as leading different initiatives

-Knowledge and experience from the area of Databases and Applications, either from a technical, product or business process perspective

-Demonstrable experience in coaching, mentoring and collaborating with senior colleagues and stakeholders

-Experience of working in an agile/DevOps environment

-Understanding of Data Governance

-High proficiency in spoken and written English

Note that this is our wish list and it’s not sorted in a particular order. You might still be a good candidate for the role even if you don’t recognize yourself in all of these points. We like to think long term and invest in people’s development.


In this role as Senior Business Analyst you be part of the Database and Application Services team and will report to Service Manager who is Accountable for Service Roadmap and Delivery Teams of Database ad Application Services. Your office location will be in southern of Sweden (Helsingborg or Älmhult).

Among many tasks you will:

-Create, maintain and promote the roadmap and offering in order to increase the knowledge of the Service(s)

-Lead the collection of requirements and stakeholder/consumer feedback connected to one or more Service(s) to give input to the roadmap and the operational model

-Provide high quality input and secure a relevant strategy and roadmap for the area based on user needs, latest technologies and best practices in the market together with the service manager and Engineering Managers

-Lead and plan reviews ensuring compliance with legislations, policies or other requirements in order to stay compliant

-Translate business requirements into operational models and dashboards to visualize Service/Product metrics such as usage, capacity, lifecycle, cost

-Drive development of business cases relevant for the service area.

-Drive the data collection needed for the strategy, design, development and maintenance of Product(s)/Service(s) in order to deliver based on consumer needs

-Develop and adapt our operational model, analysis and reporting based on best practice and current objectives to drive efficiency and quality in the delivery of the Product(s)/Service(s)

-Lead and mentor in the Service/Product area in outlining risks, costs, benefits, and capability models in order to strengthen the service offering

-Design Service(s) together with stakeholders across functions to help produce all required design specifications and ensure that Product/Service teams work together and fulfil business needs

-Proactively promote and lead improvement initiatives that will drive improved quality and reduce cost

-Onboard, coach and mentor business analysts and engineers in order to secure transfer of competence and a high performing team


Group Digital set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.


If you have any questions about the role, please reach out to Mikael Rönnmark, Service Manager Database and Application Services;

Please also note that we do only handle applications in English and no applications coming in by email.

You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the recruitment specialist Therese Carlsson at