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Office Service Partner| IKEA Business Support | Core Business Franchise

Helsingborg, Skåne County Business Development Full Time

Job description

Company description

The world is changing and so is the IKEA business. Nevertheless, one thing remains forever the same ─ our vision to create a better everyday life for the many people.

We look for creative problem solvers with good leadership skills and passion for developing IKEA. We offer a unique opportunity to develop a holistic view of the IKEA business. When you grow, IKEA grows too. Do you want to make a difference?

About Inter IKEA Systems and Core Business Franchise

Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks. In Core Business Franchise we are responsible for the IKEA strategic framework, keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users.

We enable IKEA people in the value chain by developing new ways of working supported by processes, methods, tools and services. We do that by leading the development of solutions that ensure a unique and successful meeting with existing and new IKEA customers. Leading when and how IKEA expands, we enable one common way of working, with high impact at a low cost.

In our working environment everyone feels encouraged to experiment, try new ways and dare to ask: “What if…?” We care for performance with meaning, where you can develop yourself and your career globally.


Job description

The Business Support assignment is to enable IKEA co-workers and visitors to experience an environment offering inspiring work places, dynamic meetings and creative learning.

Your main responsibilities in the role will be:

  • Contribute to long term development of people and business together within Office Services assignment for CBF locations in Sweden and contribute to the alignment of policies and ways of working.
  • Carry out and support routines related to technical service of the facility as act as the first line of contact for technical service related to IT equipment in public areas.
  • Perform and support execution of safety and security routines defined by Risk and Compliance.
  • Build and maintain a good working relationship with landlords and office suppliers.
  • Ensure office furnishing and equipment is well functioning and fresh as well as perform office supply replenishment routines e.g. food and drink services.
  • Monitor that routines related to a clean office environment ae being followed.
  • Contribute to building and maintaining business solutions related to the offices and meeting places, e.g. visitor registration, room booking and access solutions as take responsibility of general office communication in collaboration with communictors.
  • Additional be responsible for some projects connected to office service support and its development and innovation.

About you:

To be able to succeed in this job, you need to share and live the IKEA values. You need to carry vast experience from working in a service profession, preferably in a multi-cultural environment with good experience working in IKEA. 

You are passionate in life at home and home furnishing curious to explore and share with a positive attitude and energy to grasp opportunities.  You are a team player as manage yourself with a great willingness to offer high level of support.

Further we would like you to have:

  • Knowledge of the IKEA direction, strategies, ways of working, annual business calendar.
  • Good knowledge of MS Office and relevant Business Solutions.
  • Understanding principles and practices for stakeholder management.
  • Knowledge of office and meeting related topics as, Interior design the IKEA way, assigned based office environment, office communication, digital workplace, hosting events, fundamental office services as cleaning, safety & security, ect.
  • Excellent administrative skills and attention to detail to accurately create and verify reports, lists, etc.
  • Ability to build trust and excellent relationships across with suppliers, visitors, co-workers and business partners.
  • Experience of working in projects in a role as a project manager taking leadership of the projects success.
  • Good communication skills in English and Swedish as being an excellent in communication in an engaging and clear way with simple tone of voice.

More Information

7Does this sound like your next challenge? We welcome your application!

It is a full time position (40h/week). The position is located in Helsingborg but the aim is to move it to Malmö in 2020. (The second position placed in Älmhult) Please send your application – CV and letter of motivation – in English by February the 17th 2019. We will assess and interview candidates continuously as the applications come in. We really want to get to know you, so make sure you tell us why you want to work at Inter IKEA Systems and why you would be a good fit for this role.

If you have questions about the role, please contact Tommy Bejerås Office Service Manager. If you have questions about the recruitment process, please contact Gregor Podlewski, HR Generalist for IKEA Business Support.