•You have about 6-month work experience in a customer service environment •You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face •Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision •You are a total people-person and can strike up a conversation easily •You are totally cool working in a physically demanding, fast-paced, work environment
What you'll be doing day to day
•Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to cash them out as quickly as possible and answer any questions they may have about their home furnishing needs. •Generally, to provide fast, efficient and memorable service while completing the cash-out transaction •Staying knowledgeable about in-store specials, delivery options, product features and benefits •Supporting the team with additional duties, as required
Together as a Team
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Cashier
Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.