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Smaland Co-Worker

Etobicoke, Ontario Customer Relations Part Time

Job description


• Proactive and courteous customer approach • Good communication skills. • Standard First Aid/CPR certification Level C or willingness to be certified. • Previous child care experience preferred with an interest in being responsible and interactive with children while in our Smaland play area. • Service oriented approach • Interest in home furnishing • Ability to lift 50 lbs. (22.7 kg)


• Register children into Smaland based on current criteria • Interact and monitor the playtime of the children • Maintain level of supplies in Smaland as required • In conjunction with Housekeeping, ensure Smaland criteria for cleanliness is maintained • Communicate to managers on issues/concerns/incidences with regard to safety and security of the children • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworker and customers • Assume responsibility for other tasks and projects as they occur • Ensure a positive shopping experience by greeting visitors, being visible and available at all times and managing first contact resolution • Advise all children of the Smaland rules in the presence of their parents and ensure parents are aware of our play area policies • Ensure a safe and fun environment for the children by following IKEA policies and procedures and informing management of any concerns • Actively supervise the children during their stay in Smaland ensuring a fun and safe experience and a desire to return • Maintain and perform department specific responsibilities in Smaland focusing on cleanliness and safety


We see ourselves as influencers – we steer the IKEA business by finding the truth behind the figures. Together we secure compliance with local and international laws and reporting standards; we assure that accounting processes are efficient and that tax compliance meets business needs. We’re a diverse group of people driven by providing reliable financial data to a wide variety of stakeholders. At the end of the day, that’s one of the foundations to make IKEA even better!


Guaranteed 12-20 hours per week Must meet minimum availability of Friday evening, Saturday & Sundays Benefits available after one year of service