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Team Support - Checkout Services - PT 20-34 hrs/wk

Edmonton, Alberta Customer Relations Part Time

Job description


This is a part time Team Support position 20-34 hrs/wk. Applicants need to have the motivation to learn, grow and take ownership of their future career path with IKEA. This position offers the opportunity to move into a leadership role in the organization, applying your competence across functions. • You take individual initiative and are also comfortable working and collaborating within a large team • You are polite, friendly and enthusiastic • You have experience in a face-to-face service environment. • You are detail oriented and have an aptitude for numbers. • You are computer literate • You are calm under stress, are an able and timely problem solver and can quickly build rapport with customers.


• To ensure that you provide fast, efficient and friendly service to our customers on your assigned Register (either Full or Self-Service). • Make sure that your machine is functioning correctly and is fully equipped at all times. • You understand when to ask for help, when to make a decision yourself and to always keep the customer informed accordingly. • Answering frequently asked questions from our customers about our store and company. • Collaboration with your own team and any other function in the store as required.


At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!