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Child Care Associate (20-34 hours/week)

East Palo Alto, California Customer Relations Full Time

Job description

WHY WE WILL LOVE YOU

• 1 year experience providing care to others preferred • High School Diploma or equivalent

WHAT YOU'LL BE DOING DAY TO DAY

• Supervises and engages children who are signed into the Småland play area • Adheres to all safety and security policies during approved activities in Småland • Communicates effectively with parents and children • Escalates and follows up on issues, concerns, or incidences regarding safety and security of children • Maintains record of paperwork to improve customers’ future shopping experiences • Participates and contributes to store organized events

TOGETHER AS A TEAM

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!