No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
About Al-Futtaim IKEA
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
You can effectively work with others by developing trust and respect in order to achieve agreed goals. You can implement change by looking for opportunities to make improvement in the way of work. You are able to prioritize and plan tasks to reach the targeted results. You are strategic, analytic and has commercial awareness.
What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
High School/Trade School Graduate.
3 years experience in Operations or Facilities Management
Retail background is favourable, IKEA experience is preferred
Strategic Planning and Analytical Skills, Effective Communication, Excel competence.
About the role
You are responsible to assist in maintaining the IKEA Store and to keep facilities in a safe operating condition, maintaining a preventative maintenance program and resolving immediate operational and/or safety concerns. You will support the operations department ensuring that customers are provided with the highest possible service level (in line with IKEA standards) to achieve the pre-defined yearly sales targets. You will conduct all business in accordance with company policies and procedures.
Key Specific Accountabilities:
Aware of the condition of IKEA property and immediately initiate actions to correct unsafe conditions.
Schedule and perform routine preventative maintenance on all appropriate equipment.
Assist with the preparation of detailed specification for all premises work carried out by external contractors.
Liaise on a daily basis with all external contractors working on the IKEA store.
Help develop and implement the IKEA stores contractor management procedures and ensure all contractors undertaking work on the premises are adequately briefed.
Monitor the observance of health & safety routines by the IKEA maintenance department and external contractors.
Diagnose and perform routine maintenance and repair involving the following on a daily basis: Electrical & Plumbing, FAHU, HVAC, AHU, UPS, FCU, VFD systems, Appliances, travellators, escalators & elevators, Stairs, railings, Tiles, carpets & vinyl flooring, Roofing & gutters
Interior/exterior lights, Gas fixtures & appliances, Shutter doors, windows, glass sliding doors, doors & locks, Fire alarm systems and BMS systems
Gain knowledge of inventory levels of spare parts & consumables and replenish when necessary.
Review and monitor daily and monthly KPIs and analyse reports on various measurable factors against benchmarked figures (i.e. manpower productivity, etc). Working with the team to create meaningful actions to achieve agreed goals.
Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging the team and colleagues to discover more effective ways of working.
People Management & Development
Staff training and development. Ascertain that all of the maintenance team are competently trained on all preventative and reactive maintenance issues within the store.
Scheduling for the maintenance department. Create and submit a schedule for the maintenance department based on the coverage needed for peak and non peak sales day. Plan annual leave for the department based on the commercial calendar.
A few more things for you
Interest? Then please join us for a rewarding career journey!
We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.