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Business Development Project Planning Manager | IKEA | Service Office, Dubai

Dubai Leadership & Management Full Time

Job description

Company description

About Al-Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

About Al-Futtaim IKEA


We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

Job description

About You

You have the willingness and passion in transforming IKEA to be the world’s leading multichannel home furnishing retailer. You lead and act the IKEA culture and values. You are inspired by working together in fast paced and complex environments. You are energized by achieving success and results through people.

What’s more, we believe that you have the following knowledge, capabilities and motivation:

  • Live and share the IKEA values every day
  • Master University degree in Business and/or Finance (engineering or computer science degree as additional)

  • 10+ years’ experience in business development and Project Management leadership roles

  • Up to date knowledge of IKEA total value chain expansion in a multichannel environment (including new country entry)  

  • Good knowledge and experience in Market Potential Development (MPD)

  • Financial analytical ability to evaluate complex scenarios

  • Governmental relationship and lobbying experience

  • Compliance and requirement management for international business

  • Ability to negotiate legal contracts in an international and complex environment

  • Strong teambuilding, relationship and networking skills

  • Process and organizational thinking, prioritization and decision-making skills

  • Strategic and critical thinker with a proven record of success in expanding company objectives and exceeding business goals

  • Strong leadership across many managerial levels and functions

About the Role

You are responsible to manage the business development activities to drive new sales contributing to the company’s bottom line by leading the work to make IKEA more accessible and affordable in a sustainable way in UAE, Qatar, Egypt and Oman, manage the total agenda of multichannel expansion development in a compliant and profitable way, own the Business Plan (BPL) yearly process, initiate and lead new MPD programmes and manage/implement outcomes cross functional internally and with the total IKEA value chain and being the company’s representative for IKEA related governmental/institutional relations.

Key Specific Accountabilities:

Business Development

  • Develop and hold together the business development agenda for IKEA/ What initiative to invest in, when and with whom: follow and participate in Inter IKEA Group strategic framework and business plan process, drive new “innovation” initiatives from idea to reality, areas on interest include block chain, digital retailing, co-creation, preparation for millennials, sharing economy, AI/automation and learning computing

  • Lead the work to make IKEA more accessible and affordable in a sustainable way in UAE, Qatar, Egypt and Oman with the contribution of all internal and external stakeholders (Cross functional collaboration): develop and integrate the business development agenda to contribute to a positive customer experience and increased revenue and profit (1-3 years), optimize the customer experience in all channels and deliver results for the channels according to set performance targets, contributing to global and local objectives (1 year)

  • Broaden our customer base by positioning IKEA in the hearts and minds of the many people, creating accessibility and affordability with a consistent and intuitive customer experience: manage the total agenda of expansion projects in a compliant and profitable way, sales channel development and expansion projects
  • Participate in and contribute to governmental, institutional and Inter IKEA Group forums and its development by sharing best practices and identifying business opportunities: contribute to competence networks to share best practices and enable agility and entrepreneurial development, identifying processes that create blockages are highlighted and addressed

Business Plan Process

  • Identify, evaluate, negotiate and manage the most complex or strategically important business opportunities, that will contribute to the organization’s short and long-term business goals

  • Own the Business Plan (BPL) yearly process

  • Monitor the new sales and development performance and provide insights, data and analysis to stakeholders, added new business climate knowledge and trends

Market Potential Development (MPD) and Growth

  • Initiate and lead new MPD programmes and manage/ implement outcomes of MPD cross functional with the total IKEA value chain

  • Obtain conceptual approval from Inter IKEA group (including exemption request approvals) for all new development projects including Stores, e-commerce and other ways meeting new customers/ This includes no-standard solutions and the to be followed exemption process

  • Deliver a market penetration plan

  • Define the mix of customer meeting points (Phygital), services and customer fulfilment capabilities to capture the market potential and provide input to the conceptual offer development

  • Evaluate the findings of market research or analysis projects, assess the viability of alternative opportunities, and present recommendations to Management (Eg.  Consumer & Business Intelligence/ TPPs/ SLPs)

  • Provide market feedback regarding market and competitive trends

  • Support the expansion agenda into new countries across the total value chain, including commercial, retail, purchasing, logistics, finance and legal

Governmental/Institutional Relations

  • Be the company’s spokesperson for governmental/ institutional relations


  • Align Inter IKEA Group and Al-Futtaim IKEA legal framework (legal alignment for expansion projects)

  • Negotiate new legal relationship for development, innovation and MPD projects

  • Be responsible for commercial negotiations

Product Compliance

  • Manage the PR&C function

  • Develop the risk portfolio for Al-Futtaim IKEA


A few more things for you

Interest? Then please join us for a rewarding career journey!

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Apply now