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Quality Specialist (m/f/d, permanent, fulltime) Purchasing & Logistics Area North, Dortmund – Germany

Dortmund, North Rhine-Westphalia Quality & Lean Full Time

Job description

Company description

You see things a little differently. So do we. We believe in discovering and developing the talent in each of us. We invest in your passions and encourage you to grow with them. Come and see things a little differently with us.

Purchasing and Logistics Area North is part of IKEA Supply and is responsible for different business units across the IKEA value chain. The role of Purchasing and Logistics is to supply the IKEA range at the lowest total cost, making high quality available to the customer under good social and environmental conditions.

Job description

If you are the right person for this position, we can offer you an assignment in a global organization with a great possibility to build and create something new, where your ideas are heard and where the goal always is “to create a better everyday life for the many people”!

As Quality Specialist you will support business teams and suppliers in the IKEA Quality GO/NOGO standard implementation process. You will verify compliance against requirements, standards and ways of working to deliver products satisfying customer expectations in all aspects of IKEA design. You will perform audits, lead projects, and support business teams in extra ordinary situations to secure products are delivered with right performance. You will train about compliance to ways of working according to purchasing manual and contribute in developing and improving working methods in the engineering/quality field.

About the assignment

o   Lead gate check before first delivery and secure four eyes principles.

o   Plan and perform audits according to IKEA standards working instruction.

o   Support the business teams and suppliers in implementing the containment and corrective actions.

o   Lead global/local projects related to quality.

o   Perform audits and assessments of internal working methods and processes according to the quality part in purchasing manual.

o   Coach and train business teams and suppliers in the IKEA quality standards as well as in utilization of problem solving tools in the daily work and specifically related to quality deviations.


We believe that you are a person with the ability to deliver results through involving, leading and inspiring people - acting as a coach and mentor. You are able to lead business with a holistic and analytical view, always act with the customer, supplier, total IKEA and quality in mind.

We also see that you have/are:

o   Very experienced working with project management tools and methodology.

o   Deep understanding of customer needs and expectations regarding function and customer friendliness.

o   Deep knowledge of different Quality tools, like e.g. 5 why, FMEA, fish bone, root cause analysis, statistics knowledge, etc.

o   Lead audits and have auditing skills.

o   Knowledge of production and operation processes.

o   Knowledge of Product and Chemical Compliance requirements

More Information

We offer you varied work tasks both in the office and at IKEA suppliers with a fun, friendly, non-hierarchical, open and international team atmosphere. Moreover, you have a wide range of education and self-development possibilities. We also hope you want to contribute with your unique competence to IKEAs future growth!

Sounds interesting?

Submit your application online via our recruitment system SmartRecruiters as soon as possible but latest on 9th of June 2019. If you have any questions regarding the position, please contact hiring manager Sascha via: sascha.honkomp@

Additional information

Please note that this position is in Dortmund, Germany. We look forward to receiving your application IN ENGLISH. We only accept applications via SmartRecruiters.

Our culture and values are based on equal opportunities and we are happy to consider applications from individuals with disabilities.

In some cases recruitment processes may take time, so we kindly ask you to be patient in this regard. If you have any questions about the actual recruitment process, please send an email to the recruiting team via SmartRecruiters and we will come back to you.

Looking forward to receiving your application!