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IT Infrastructure Service Owner – Network

Delft, South Holland IT & Digital Solutions Full Time

Job description

You see things a little differently. So do we! We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

Within IT Delivery we are looking for an IT Infrastructure Service Owner with the focus area network and connectivity. 

About us

Inter IKEA Systems (Core Business Franchise) owns the IKEA Concept and is the worldwide IKEA franchisor. We are specifically responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.

How do we do this? By enabling people across the IKEA value chain, and creating unique content to develop the IKEA business. Here are some examples of our different assignments. 

  • We develop solutions that will ensure a unique and successful meeting with IKEA customers.
  • We lead the work around when and how IKEA expands in the world, enabling one common way of working with high impact at a low cost.
  • We create the preconditions to strengthen the IKEA Culture and develop the right competence to meet customer and business needs.

An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally.

Read more about us at: franchisor.IKEA.com

About the role

The assignment for IT Delivery is to provide reliable and fit for purpose Information Technology operations and user support. Together, the team will deliver on the roadmap driven by business needs and continuously support and improve the current solutions. In the role of IT Infrastructure Service Owner you will contribute by leading the development and delivery of IT Infrastructure services end-to-end. We face many interesting challenges around operational excellence, building out our possibilities with current and new technology stacks. You will be challenged to set the standard for fit for purpose IT connectivity platform services, based on both high and low level design models, supported by a portfolio of suppliers. Next to that you will be supporting the strategical transition from on premise connectivity to further cloud based delivery models. You will work with a blend of Agile and ITIL based processes and enable Dev/Ops delivery models, always looking for the next technology opportunities.

In this role you will support IKEA by:

  • Managing, developing and delivering IT Connectivity and services to agreed requirements and in line with established processes.
  • Supporting multiple business projects and activities with expertise and competence to deliver user-centric solutions.
  • Continuously improve existing- and establish new- connectivity technologies and services
  • Deliver to connectivity roadmaps as well as contribute to Digital and IT frameworks for architecture and cybersecurity
  • Lead and work cross functionally across IKEA to deliver connectivity and services that enable business users to contribute to a strong and relevant IKEA franchise offer, always with the customer in mind
  • Orchestrating great connectivity using IKEA frameworks, new delivery models and multiple delivery partners

About you

You are passionate and curious about the assignment of Core Business Franchise, and see the role of Digital and Information Technology to enable our way forward. You are a down-to-earth team player who is eager to take initiatives and achieve results together with others. You strive for constant renewal to move our business forward by providing platforms, services and solutions with a customer centric mind set. You have a passion for technical complexities and an inner drive to find simple solutions together with others.
We also believe you will need to have a combination of the following knowledge, capabilities and motivation:

  • University education in computer science or combination of relevant education/training and work experience
  • Minimum of 3 years of experience in designing, managing, and operating IT connectivity in a similar position
  • Experience in driving technology shifts with a focus on cloud transitions in a constantly changing- and global environment
  • Thorough understanding of different Connectivity technologies like the Cisco product stack, Wireless technologies, Switching & Routing, (SD-)WAN, next generation Network security solutions  and Azure (cloud) Networking.
  • Capability to build trustful relationships with stakeholders and business partners through effective collaboration and delivery of results.
  • Capability to lead, work and delegate with longer term strategic agenda, as well as  on the operational and tactical implementation of available and supported IT platform- and services operations
  • Strong desire for constant renewal of IT services and IT processes.
  • Knowledge and interest in the Cyber Security area

A few more details for you

This position is full-time (40 hours per week) and is located in Delft, the Netherlands and some travel will be required.
Please send your application – CV and letter of motivation – in English by 12th of May 2019. We really want to get to know you, so make sure you tell us why you want to work at Inter IKEA Systems and why you would be a good fit for this role.

If you have any questions regarding the position please contact Pär Hernflo, IT Infrastructure manager, +31 625735701. For questions around the recruitment process you are welcome to contact Frida Eriksson, +31655421831.

We look forward to receiving your application!