To ensure all in-store picking orders are completed in compliance with the time allocations. Monitor click and collect/shopping service quantities and ensure accurate resources are available to meet and the exceed customer experience.
Responsibilities will include:
Responsible for ensuring all Click and Collect orders and Shopping Services are completed daily in a timely and efficient manner.
Create a strong communication environment between Home Delivery (In-Store), Receiving Team (In-Store & Secondary IKEA Warehouse), Shunting Company and Recovery Team.
Ensuring a positive sales & ordering experience for the customers.
Create an environment of trust by encouraging open, constructive, honest, two-way feedback with team and other colleagues
Key requirements & qualifications for this position:
Good communication skills
Problem-solving and basic mathematical skills
Ability to lift 100 lbs. (50 kg) on a regular basis
Ability to work with scanner equipment
High volume, fast-paced warehousing environment
Benefits & Working Environment:
Health Benefits & RRSPs
Candidates must be able to work evenings & weekends in a fast paced retail environment
Candidates must successfully complete a national background check