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Project Implementation Manager - Parcel Strategy

Conshohocken, Pennsylvania Logistics & Supply Chain Full Time

Job description


University degree (Economics, Logistics, Supply Chain Management) or proven performance in supply chain management (5+ years) 2-4 years working experience in a management position (preferable in distribution, retail, logistics or similar) Proven successful leadership in delivering both business result and people development Retail/home furnishing/supply chain/customer service experience and interest Experience in securing the implementation of mid-term and long-term strategies and plans and set/follow up goals Experience of project management Successfully lead projects or processes on country/market/national level Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem-solving experience Fluent in English written and verbal


Your assignment will focus on reviewing, developing and implementing IKEA’s fulfilment strategy & operations for Parcels. This will entail root cause analysis, cross functional collaboration, internal & external communication and benchmark, exploration of innovative trends and technology, leading the procurement process for competitive bidding and as well building broad fulfilment expertise. You will play a key role in maintaining and developing world class fulfilment capabilities while improving service, quality, spend and speed to customers. Responsible for securing the successful implementation of global and local projects and process changes and co-ordinate all relevant readiness initiatives in the organisation. Responsible for leading all involved stakeholders in the country organisation towards a successful implementation including working across functions, evaluating the impact of the implementation on the customer experience and existing working methods, compiling the relevant implementation material, aligning the implementation plans and providing follow up and status reports. Responsible for steering communication and change management in a controlled way to maximise motivation for all people involved to embrace and support the implementation. Responsible for managing and securing the transfer of knowledge to the line organisation as well as to relevant functions within the commercial team and other relevant stakeholders. Responsible for compiling and maintaining a project portfolio and implement it as a business-steering instrument. Responsible for clarifying and securing the necessary prerequisites, including correct budget, resources and business plan input on country and store level, in co-operation with the respective functions. Responsible for preforming gap/risk analyses and initiate the necessary risk mitigation activities in preparation for implementation. Responsible for constantly monitoring performance against agreed budget and goals of current projects and process improvements, inform the correct stakeholders and take action accordingly. Contribute with both knowledge and expertise to optimal operational and multi-channel development, related business- and process forums, sourcing activities as well as to all matrices, global and market initiatives and competence networks.