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Digital Portfolio & Deployment Leader (Digital)

City of London, England IT & Digital Solutions Full Time

Job description


As a person, you are passionate about the possibilities of digital to delight and inspire countries to rapidly adopt new digital products, and you appreciate the mix of strategic thinking and turning developments into deployments. You are motivated to keep learning, to forget the obsolete, work agile and being open to change. Working both independently and interdependently and cross functions gives you energy. Last but not least, you share and live the IKEA culture and values. To be successful in this role you have proven advanced skills in Planning management and a minimum of 3 years of experience in managing and delivering complex change processes/products. You have experience in launching and driving the growth of digital products across multiple countries, in working effectively within a matrix organization and wit leading in change across multi-functional teams. Moreover, you have strong documented leadership skills, and experience in working with iterative, agile product development and deployment teams, including key events and artifacts, strong experience in managing change and transformations as well as extensive experience in planning of digital product rollouts. Preferably, you are experienced in Agile working set-up, working as part of an agile team and in a management role with similar team size and impact. You have knowledge in the following areas: - good knowledge of the IKEA Concept, the IKEA Brand Identity, and the IKEA culture & Values - deep understanding of how to set up and manage a successful release and rollout of digital products together with relevant stakeholders - deep understanding of change management techniques and digital transformation practices - deep understanding of business in retail- and eCommerce to be able to drive the reinvention of the business We believe that you possess strong interpersonal skills with the ability to build trustful relationships with stakeholders of different seniority levels across the organization and across countries. You are also able to lead in times of change and uncertainty, with the business goals, as well as customers and co-workers, in focus. You understand the complexity of IKEA business and the role of technology as an integrated part of the business. You are appreciated for demonstrating strong IKEA leadership skills, especially independent leadership, by using sound judgments to make timely and effective decisions. Furthermore, you actively acquire new knowledge and skills and champion new methods and processes to improve performance.


As the Digital Portfolio & Deployment Leader, you will create and manage the Digital Portfolio for IKEA in the UK & Ireland. This will comprise mostly centrally developed digital products from IKEA Group and some local products specific for UK & IE Market, which need to be deployed in the fast-paced retail environment that IKEA operates in. This includes E-commerce and multichannel activities. The role will lead a team of 4 Digital Project leaders who will directly project manage these deployments. This role is purely about managing the portfolio and taking responsibility for their deployments by leading the team, it does not entail any new digital product development. You will: •ensure that product rollouts run according to plan, based on detailed digital roadmap plans received from roadmap teams •facilitate the flow of roadmap feedback from countries to roadmap teams •lead implementation of all digital launches in the countries •ensure proper multifunctional staffing for successful launches in the countries •evaluate and report all launches as per defined metrics; provide feedback & recommendations based on an evaluation to improve digital toolbox components to Central Group Digital deployment team •ensure rapid adoption of new products across countries through an exponential rollout plan with contribution from assembled deployment support teams •secure that country teams organize for deployment in close collaboration with global deployment support teams, in terms of people and tools •ensure timely implementation of change management activities with Digital Project Leader & Digital successfully drive the adoption of products, including communications, training, and stakeholder management for some countries also manages the country-specific product portfolio in the country •work across initiatives within Ingka Group, steering a successful digital product deployment that drives IKEA business results In this role, you will report to the Country Digital Manager.


To be the local business partner responsible for Digital, while working as a seamless part of the global Ingka Group Digital organization. Ensure IKEA Digital products and platforms are delivered with excellence to meet the needs of customers and co-workers in order to enhance the whole IKEA shopping experience. To secure effective Information Technology (IT) that supports IKEA's business processes by maintaining, developing and supporting reliable, robust and efficient Digital products and platforms. Country Group Digital contributes to the growth of IKEA and improves the customer´s life at home. Country Digital also works together with all functions to ensure co-workers have the Digital tools and capabilities they need to do their best work. Ensure Digital deployments are done with excellence and in coordination with Central Group Digital (Central) and all other country functions.


Additional Information: If you have any questions or queries with regards to the role please contact: